Detalhes do emprego
CustomerCareRepresentativeExperience:34YearsLocationQatarOnsiteDurationLongTermArabiclanguagemandatoryJobPurpose:Servescustomers by providing product and service information; resolvingproduct and serviceproblems.KeyResponsibilities:Respondto customer inquiries and service questions; provide informationabout products andservices.Record andopen customer accounts; maintain customer records by updatingaccountinformation.Resolveproduct or service problems by clarifying customer complaintsdetermining the cause and explaining the best solution; expeditecorrection or adjustment; follow up to ensureresolution.Processcustomer adjustments for financialaccounts.Recommendpotential products or services to management by collecting customerinformation and analyzingneeds.Prepareproduct or service reports by collecting and analyzing customerinformation; contribute to team effort by accomplishing relatedresults asneeded.Keep recordsof customer interactions process customer accounts and filedocuments.Followcommunication procedures guidelines and policies; go the extra mileto engagecustomers.Resolvecustomer complaints via phone email mail or social media; usetelephones to verify accountinformation.Greetcustomers warmly ascertain problem or reason for calling and assistwith placement of orders refunds orexchanges.Advise oncompany information take payment information and collect otherpertinent details such as addresses and phonenumbers.Cancel orupgrade accounts; place or cancel orders; answer questions aboutwarranties or terms ofsale.Act as thecompany gatekeeper and suggest solutions when a productmalfunctions.Skills:CustomerService Product Knowledge Quality Focus Problem Solving MarketKnowledge Documentation Skills Listening Phone Skills ResolvingConflict Analyzing InformationMultitasking.documentationskills,product knowledge,listening,contribute,marketknowledge,phoneskills,resolve,customer,arabic,communication,qualityfocus,multi-tasking,resolving conflict,problem solving,customerservice,analyzing information,conflict
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
Similiar Jobs that might interest you
Integration Coordinator, Qatar
NES FircroftQatar based Oil and Gas client is looking to hire an Integration Coordinator ...
Qatar 23 dias atrás
Methanol & Utility Process Controller, Qatar
NES Fircroft... Chemical client in based in Qatar is looking to hire a ...
Qatar 23 dias atrás
Methanol & Utility Process Controller, Qatar
NES FircroftOur Chemical client based in Qatar is looking to hire a ...
Qatar 23 dias atrás
Methanol & Utility Process Controller, Qatar
NES FircroftOur Chemical client based in Qatar is looking to hire a ...
Qatar 23 dias atrás
Methanol & Utility Process Controller, Qatar
NES FircroftOur Chemical client based in Qatar is looking to hire a ...
Qatar 23 dias atrás
Process Technician, Qatar
NES FircroftOur Chemical client based in Qatar is looking to hire a ...
Qatar 23 dias atrás
Head of Emergency Response Operations, Qatar
NES Fircroft... Gas client based in Qatar. The incumbent will ... the highest operational standards. Coordinate the emergency response ...
Qatar - Doha 23 dias atrás
Head of Emergency Response Operations, Qatar
NES Fircroft... Gas client based in Qatar. The incumbent will ... the highest operational standards. Coordinate the emergency response ...
Qatar - Doha 23 dias atrás
Flow Assurance Specialist - Qatar
NES Fircroft... gas client in Qatar to work ... This includes the integration of newly ... company subsea pipelines. Coordinate and execute ...
Qatar - Doha 23 dias atrás
Service Spec III - Completion Tools
Halliburton... . 38, Block No. 16, Salwa, , , Qatar Job Details Requisition Number: 186329 ...
Salwa Road South, Doha, Qatar 23 dias atrás
SR. COUNSEL (LITIGATION & INVESTIGATION)
QatarEnergy... • Eligible to practice law in Qatar or any similar jurisdiction. • ... to the bar in Qatar or experience with Qatari ...
Qatar 23 dias atrás
SR. COUNSEL (OPINION & LEGISLATION)
QatarEnergy... with the State of Qatar laws and regulations. Education • ... Eligible to practice law in Qatar or any similar jurisdiction. ...
Qatar 23 dias atrás
SR. MARKETER (LPG)
QatarEnergy... Conduct. • High standard of personal integrity.
Qatar 23 dias atrás
SR. MARKETER (PVC)
QatarEnergyDepartment PETROCHEMICALS MARKETING Title SR. MARKETER (PVC) Primary Purpose of Job Marketing, and sales of Polyvinyl ...
Qatar 23 dias atrás
Vessel Operations Engineer
Global Projects Services TAT... NFPS 2 - Saipem Location: Qatar About Us: Saipem ... lists liaising with Project Coordinator for timely procurement/ ...
Qatar 23 dias atrás
Project Engineer
NES Fircroft... Gas Operating company based in Qatar. If you are ... (Solar Energy Project) Location :- Qatar Qualification B.Sc. Degree ...
Qatar - Doha 23 dias atrás
Senior Plant Safety Officer
NES Fircroft... !! Excellent Opportunity in Qatar for well known ... Job Accountabilities - I Plan & coordinate activities of safety ...
Qatar - Doha 23 dias atrás
Aviation Safety Advisor
PETROPLAN... staff role on site in Qatar. Full package on offer. Primary ... all joint air operations in Qatar is kept to an acceptable ...
Qatar 23 dias atrás
Porque está a reportar esta oferta?
Job has expired Visualização não disponívelEm alternativa, poderá clicar no Link ou Copiar/Colar para o seu Browser.
https://en-qa.whatjobs.com/coopob__cpl___2019_1014180__2204?utm_source=2204&utm_medium=feed&keyword=Qatar-onsite-Customer&location=null