Job details
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Bachelor’s degree and seven or more years of experience in the financial services, payments, software, or information services industry
- Working knowledge of Visa’s systems including authorization and clearing systems, disputes, rules, and processing platforms is preferred
- Expertise in requirements documenting, program development, and project management methodology
- Project management background and/or appropriate project/program management work experience
- Strong relationship management, strategic thinking, and problem solving skills needed in order to provide proactive identification of processing efficiencies, service change needs and guidance on system enhancements.
- Strong technical aptitude with the ability to absorb technical information and apply it to business solutions
- Familiarity with automation and process improvement methodologies
- Strong understanding of the industry and our Clients processing and operational businesses.
- A proven track record for making sound business decisions, setting direction and managing both short and long-term goals, achieving high quality operational results and customer commitment
- Proficient in performing analysis and drawing conclusions from written or computer generated material and from observed trends
- Ability to set priorities and manage customer expectations (internal and external), working both as part of a team and independently.
- Capable of developing and managing short and long-term plans, adapting as the industry or environment changes
- Excellent inter-personal skills and a proven ability to build and maintain highly satisfied customer relationships.
- Proven abilities in organizational, conceptual, and logical problem solving. Excellent time management, organization, and planning skills are essential.
- Excellent verbal, written, and interpersonal skills are required. Mastery of the English language required.
- Fluency in Spanish is required and/or Portuguese is highly recommended
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