Reservations Agent

Join to apply for the Reservations Agent role at Hyatt Centric Organization - Hyatt Centric Jumeirah Dubai Summary At Hyatt Centric Jumeirah Dubai, we're not just a hotel – we're a launchpad for exploration and adventure in the heart of the city. Nestled in the vibrant La Mer beachfront, we offer curated experiences for curious travelers seeking authentic Dubai. Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, energetic environment? If so, Hyatt Centric Jumeirah Dubai is looking for you As a Reservations Agent, you will be the first point of contact for our future guests. You'll be responsible for handling all reservation inquiries, delivering exceptional service, and ensuring each guest begins their Hyatt journey with ease, excitement, and confidence.What You'll Do: Handle guest reservations with professionalism, efficiency, and a warm, welcoming tone.Maximize room occupancy and revenue through strategic upselling and cross-selling.Collaborate with Sales, Front Office, and Revenue Management teams.Maintain up-to-date knowledge of hotel services, promotions, and local attractions.Ensure accuracy in bookings, guest preferences, and special requests.Qualifications You're a Great Fit If You: Have a passion for hospitality and guest engagement.Communicate clearly and confidently in English (Arabic or additional languages are a plus).Are detail-oriented and tech-savvy with knowledge of hotel reservations systems (Opera experience preferred).Thrive in a team-oriented, dynamic environment.Enjoy being part of something fresh, fun, and ever-evolving.Seniority level Entry level Employment type Full-time Job function Other Industries Hospitality Referrals increase your chances of interviewing at Hyatt Centric by 2x.Sign in to set job alerts for "Reservations Agent" roles.#J-18808-Ljbffr