Guest Service Agent

Welcome visitors and clients with a warm and friendly demeanor.Provide a professional and courteous reception experience.Assist visitors with inquiries and direct them to the appropriate person or department.Managing Incoming Calls: Answer incoming calls in a timely and professional manner.Transfer calls to the relevant individuals or take accurate messages when necessary.Handle general inquiries and provide information about the company.Managing Front Desk Operations: Maintain a clean and organized front desk area.Manage the reception area, ensuring a neat and professional appearance.Receive and distribute mail and packages.Scheduling and Appointments: Schedule appointments and meetings for company personnel.Coordinate meeting room reservations and manage conference room schedules.Administrative Support: Provide administrative support to various departments, including data entry, filing, and photocopying.Assist with handling office supplies and inventory management.Communication and Coordination: Liaise with internal teams to relay messages and coordinate visitor arrivals.Assist with coordination and logistics for events or company gatherings.Requirements: High school diploma or equivalent qualification.Proven experience as a Receptionist or in a customer service role is a plus.Excellent communication and interpersonal skills.Professional and pleasant demeanor.Ability to handle multiple tasks and manage time efficiently.Strong organizational and administrative skills.Fluency in English Language is preferred. #J-18808-Ljbffr