الصفحة الرئيسية الإمارات العربية المتحدة SOFTWARE ENGINEER (AVAYA)
الصفحة الرئيسية الإمارات العربية المتحدة SOFTWARE ENGINEER (AVAYA)
SOFTWARE ENGINEER (AVAYA)
تفاصيل الوظيفة
Job Opportunity: Software Engineer (Avaya)
A well-established group of companies with a headcount of 0+ is looking forward to hire a Software Engineer (Avaya). It is a System Integrator company.
Requirements:
Minimum 8 years of Avaya experience.
Well versed with:
POM
IVR
CMS
SBCE
SM
ACD
Altitude
Harmony Recording
WFO
Omni Channel + AIC applications
T3 Level of troubleshooting with comprehensive log analysis.
Good application-level understanding while performing upgrades and patch updates.
In-depth technical knowledge of server and VM architecture.
Advanced networking troubleshooting skills and voice packet analysis.
Experience in call routing architecture and defining detailed analytics for contact center processes.
Speech analytics reporting is a must as upgrades are in the pipeline once WFO is in our bucket.
Working knowledge of complex call routing architectures from past experiences is essential.
Vendor management and client management skills.
Certifications will be a value add for multiple applications.
#J-18808-Ljbffr IT & Technology
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الشركة المعلنة عن الوظيفة
Confidential
-
Certified Android Apps Developer Vskills152 درهم
360 درهممدة الدورة التدريبية: 1 To 2 Months -
77 درهم
386 درهممدة الدورة التدريبية: Upto 2 Hours
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