الصفحة الرئيسية قطر Remote Chat Support Specialist
الصفحة الرئيسية قطر Remote Chat Support Specialist
Remote Chat Support Specialist
تفاصيل الوظيفة
Responsibilities: - Engage with customersthrough online chat to provide prompt and accurate solutions totheir inquiries and issues - Utilize critical thinking skills totroubleshoot and resolve technical issues - Maintain a positive andprofessional attitude when interacting with customers - Documentand track customer interactions and follow up as necessary -Collaborate with team members to ensure a seamless customerexperience - Stay up-to-date on product knowledge and industrytrends to provide the best possible support to customersRequirements: - Minimum of 4 years of experience in customerservice or technical support - Strong adaptability to work in aremote environment and handle multiple tasks simultaneously -Confidence in communicating effectively with customers throughonline chat - Excellent critical thinking and problem-solvingskills - Ability to work independently and as part of a team -Proficiency in using chat support software and CRM systems - Strongattention to detail and organizational skills Personality Traits: -Adaptable: Ability to adjust to new situations and environmentsquickly - Confident: Self-assured in interactions with customersand team members Soft Skills: - Adaptability: Ability to beflexible and open to change - Critical Thinking: The ability toanalyze and evaluate information to make informed decisionsBenefits: - Life insurance coverage - Employee discounts on companyproducts and services - Paid Time Off (PTO) for eligible employeesWorking Environment: Join a team that leads the industry throughcutting-edge ideas and solutions. We foster a collaborative andinclusive work environment where your contributions are valued andrespected. Deadline to Apply: Please submit your application byMarch 27, 2024. Equal Opportunity Statement: Qatar Petroleum is anequal opportunity employer and does not discriminate on the basisof race, color, religion, gender, age, national origin, disability,marital status, or any other protected status. We welcome andencourage diversity in the workplace.
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الشركة المعلنة عن الوظيفة
Confidential
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