structural engineer job in qatar

Full time na a Laimoon Verified Company no Qatar

Publicado em April 23, 2024

Detalhes do emprego

ServiceOperations is responsible for building our customer service networkand supporting all NEP business Service Operations teams are thefirst point of contact our customers have when using NEP s productsand services and we strive towards developing a supportorganization that is reliable, consistent, and scalesOurContent Coordinator will lead the development of a wide range ofagent-facing and customer-facing support content and drive thedevelopment of customer Help Centers as we further expand ourproduct offerings and client ;Salaryrange for this position is from $65,000 to $90,000;Whatyou willdo:Developinternal and external support content ( Help Center, self servearticles, internal knowledge base, pre-written savedreplies)Leadmeetings with your aligned product Service Operations Managers toidentify and prioritize top tasks and ensure timely completion ofprioritiesDevelopstrong working relationships with internal stakeholders including,Service Operations Managers, Technical Product Writers, and othersasrequiredTaskmanagement: stay on top of content requests within a sprint board;ensure tasks are assigned in a timely manner, old tasks are cleanedout, tasks correctly labeled to ensure proper datacollectionSLAtracking: ensure all tasks stay on track to meet deadlines; liaisewith stakeholders to manage expectations and re-prioritize asnecessary, and send weekly summary reports to update on progressandprioritiesDevelopcontinuous subject matter expertise on content best practices, anddevelop proficiency in yourLOBAssistwith coordinator hiring/onboarding/training: assist in training anddevelopment of new content coordinators asneededRequirementsTobe considered for this position, please review the requirementsbelow and submit a writing samplehere.Experiencewithin a customer-oriented functions (within B2B contextpreferable)Minimumof 3 years of workexperienceMinimumof 1 year of people managementexperienceComfortabledealing with ambiguity; enjoy developing newprocessesExperiencein a startup environment or larger business inchangeFamiliaritywith Zendesk, Confluence, or other enterprise Content ManagementSystems(CMS)Familiaritywith managing tasks with SmartSheets, Notion, or similar ( Kanbanboards)Experiencedeveloping support content or managing supportcontentExperiencecreating flowcharts and process maps with tools, like LucidChart orsimilarUnderstandingof AgileprocessesDueto the requirements of this position, NEP requires as a conditionof employment for this position that a candidate be fullyvaccinated for ; If a candidate is offered this position with NEP,such offer is contingent on the candidate providing proof of fullvaccination status by his or her start ; Pursuant to the Americanswith Disabilities Act and Title VII of the Civil Rights Act of1964, NEP will consider reasonable accommodations to a candidate sinability to vaccinate due to disability or religious belief, butNEP s consideration of potential reasonable accommodations does notguarantee commencement ofBenefitsCheckus outatind123To be considered for this position, please review the requirementsbelow and submit a writing sample Experience within acustomer-oriented functions (within B2B context preferable) Minimumof 3 years of work experience Minimum of 1 year of peoplemanagement experience Comfortable dealing with ambiguity; enjoydeveloping new processes Experience in a startup environment orlarger business in change Familiarity with Zendesk, Confluence, orother enterprise Content Management Systems (CMS) Familiarity withmanaging tasks with SmartSheets, Notion, or similar ( Kanbanboards) Experience developing support content or managing supportcontent Experience creating flowcharts and process maps with tools,like LucidChart or similar Understanding of Agile processes Due tothe requirements of this position, NEP requires as a condition ofemployment for this position that a candidate be fully vaccinatedfor If a candidate is offered this position with NEP, such offer iscontingent on the candidate providing proof of full vaccinationstatus by his or her start Pursuant to the Americans withDisabilities Act and Title VII of the Civil Rights Act of 1964, NEPwill consider reasonable accommodations to a candidate s inabilityto vaccinate due to disability or religious belief, but NEP sconsideration of potential reasonable accommodations does notguarantee commencement of

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structural engineer job in qatar

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Início Qatar structural engineer job in qatar

Início Qatar structural engineer job in qatar

structural engineer job in qatar

Detalhes do emprego

Apply safely

Hiring company

Confidential

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