Relationship Manager - Priority Banking

Full time na a Laimoon Verified Company no UAE

Publicado em December 19, 2024

Detalhes do emprego

Role: Relationship Manager - Priority BankingLocation: DubaiRole Purpose:To attract, deepen, grow and manage financial relationships with affluent clients, using a full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients' financial needs.Key Accountabilities of the role:Client/ Business Acquisition:• Generating new business via marketing activities, gold center contacts, and existing network.• Increasing team revenue and productivity by cross-selling and up-selling.• Acquiring new to bank customers.• Identifying new potential expansion locations.• Converting inbound and outbound leads to sales.• Building a strong trust relationship with key customers.• Maintaining a loyal pool of customers/alliances who refer potential customers.• Promoting financial products.• Collecting the required information and data.• Evaluating clients' ability and appetite to handle risks (Risk Profile).Channels Cooperation:• Making referrals to other channels based on identified customer needs.• Implementing Priority Banking services across surrounding branches.Management of Service Delivery:• Monitoring service levels for customer satisfaction.• Customer retention efforts with personal involvement in complaint resolution, account closures, and inquiries.• Gathering ad-hoc customer feedback.Control and Risk Mitigation:• Reviewing credit applications.• Adhering to laid out processes and procedures.• Ensuring appropriate and adequate documentation.• Identifying trends of errors and proactively advising process improvements.Specialist Skills / Technical Knowledge Required for this role:Client/ Business Acquisition:• Generating new business via marketing activities, gold center contacts, and existing network.• Increasing team revenue and productivity by cross-selling and up-selling.• Acquiring new to bank customers.• Identifying new potential expansion locations.• Converting inbound and outbound leads to sales.• Building a strong trust relationship with key customers.• Maintaining a loyal pool of customers/alliances who refer potential customers.• Promoting financial products.• Collecting the required information and data.• Evaluating clients' ability and appetite to handle risks (Risk Profile).Channels Cooperation:• Making referrals to other channels based on identified customer needs.• Implementing Priority Banking services across surrounding branches.Management of Service Delivery:• Monitoring service levels for customer satisfaction.• Customer retention efforts with personal involvement in complaint resolution, account closures, and inquiries.• Gathering ad-hoc customer feedback.Control and Risk Mitigation:• Reviewing credit applications.• Adhering to laid out processes and procedures.• Ensuring appropriate and adequate documentation.• Identifying trends of errors and proactively advising process improvements.Previous Experience:Minimum (3) years of related banking experience in U.A.E.

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Relationship Manager - Priority Banking

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Início EAU Relationship Manager - Priority Banking

Início EAU Relationship Manager - Priority Banking

Relationship Manager - Priority Banking

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Hiring company

Confidential

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