Head of Lifestyle/Clienteling - Luxury Real Estate Developer
Detalhes do emprego
- Opportunity to work for one of the most luxurious developers in the Middle East
- Dubai based role
- Designing and setting up a dedicated team that provides unparalleled services to clients.
- Personally building and cultivating strong relationships with clients, understanding their unique preferences, anticipating needs, and providing tailored solutions.
- Developing current Sales force status, reviewing capabilities, and making recommendations.
- Onboarding, classifying, and maintaining detailed client profiles in accordance with GDPR and UAE Data Protection Laws.
- Collaborating with Sales & Marketing teams to develop the annual event calendar and events.
- Leading the refinement of business intelligence tools to improve client journey and internal reporting.
- Minimum 10 years of exclusive experience with well-known luxury brands, either working for a luxury developer in a similar role or for a luxury fashion/watches and jewellery maison in a leadership role with a focus on customer service and building CRM capabilities.
- Demonstrated leadership experience; must have scaled or managed teams.
- Unwavering focus on customer experience.
- Strong network of UHNWIs and well connected with them.
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