Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
Índia há um mês
... Agents.Participate in design of call ... call calibration sessions for call center staff.Provide feedback to call center ...
Índia há um mês
... active feedback to agents through CallID & generating ... 6 month.Experience in call center environment is a ...
Índia há um mês
Sr. ML Engineer
... conversations between call center agents and customers ... agent guidance automated notes after conversations and call ...
Índia há um mês
Senior Software Engineer - Pega
... Work with stakeholders call center agents and interfacing ... case)Case Prioritization (Agent Productivity)Collections Data ...
Índia há um mês
Assistant Manager Quality - Voice process
... AM Quality in a call center (Inbound calls EmailsChats)Aptitude ... training for group of agents when neededconduct quality ...
Índia há 19 dias
Client Services Manager
... performance and service calls to ensure the delivery center goals are ... a group of 100 plus agents in a high end ...
Índia há 19 dias
Call Quality Analyst
... the performance of Contact center operations and processes. ... coaching and training to agents and improve performance ...
Índia há 15 dias
Sharepoint Specialist
... Power Virtual Agent) Understand business ... TypescriptJavaScript API Calling Methods GitLab. ... the very center of our life ...
Índia há 15 dias
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