Call Center Customer Service Representative
... call center managers and other stakeholders Train call center agents on real-time call ...
Índiahá 11 dias
Head of Call Center
... operations of the call centre including call handling workforce ... mentor a team of call centre agents supervisors and ...
Índiahá 7 dias
Workforce Analyst
... the correct number of agents at the right times ... allocation and availability of call center staff to achieve service ...
Índiahá 11 dias
Rubrik Backup Architect
... Reporting Ops Center IBMHP Tape ... Replication Rubrik agent installation Archival ... Critical Incident Calls from Backup & ...
Índiahá 11 dias
Capacity Planner/ Resource Planner (WFM)
... team on shrink and agent productivity analysis to ... Knowledge of ACD and Call Center Workforce applications - preferred. ...
Índiahá 11 dias
... information while maintaining call center objectives and goals ... agents with experience in customer service contact center ...
Índiahá 11 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 11 dias
Quality Lead
... support agents interactions across various channels (calls emails ... on experience working in call center or service desk ...
Índiahá 11 dias
Process Trainer
... needs for existing Agents and help prepare ... to assist Human Resources and Call Center Management in participating ...
Índiahá 10 dias
Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
Índiahá 10 dias
Customer Support Executive
... agent by end of week 22. Achieve consistent Chat & Call ... Address401-404 VKG Corporate Center 4th FloorMarol Pipe Line ...
Índiahá 10 dias
IVR Automation Tester
... Center technologies CTI and Agent systems testing understanding of call flows through call ...
Índiahá 10 dias
Assistant Manager Training
... Description - Call Center Asst ... Call Center management staff to develop and facilitate motivational activities for Agents ...
Índiahá 10 dias
Lead - Full Stack Developer (Node.js)
... have eliminated the current call center sales agent and SMS-based processes with ...
Índiahá 8 dias
Senior Manager Customer Experience Training
... interactions on calls and chat ... in a contact center environmentDesign & deliver ... reward moments where agents have WOWed ...
Índiahá 8 dias
Quality Analyst - Customer Experience
... Support Agent.The role is predominantly in the voice (call ... Monitoring Tools in contact centers (Master QA Transmon etc.) ...
Índiahá 8 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 8 dias
Engineering Manager
... centers of all sizes implement AI across the entire call ... voice botsassistants Real-time Agent AssistAI Co-Pilot and ...
Índiahá 8 dias
Workforce Management Analyst (Kuala Lumpur)
... ACD and Call Center Workforce applications - preferred.Monitor agent queues ... call outs or changes need to be done (Agent ...
Índiahá 8 dias
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