Call Center Customer Service Representative
... call center managers and other stakeholders Train call center agents on real-time call ...
Índiahá 7 dias
Head of Call Center
... operations of the call centre including call handling workforce ... mentor a team of call centre agents supervisors and ...
Índiahá 3 dias
Workforce Analyst
... the correct number of agents at the right times ... allocation and availability of call center staff to achieve service ...
Índiahá 7 dias
Rubrik Backup Architect
... Reporting Ops Center IBMHP Tape ... Replication Rubrik agent installation Archival ... Critical Incident Calls from Backup & ...
Índiahá 7 dias
Capacity Planner/ Resource Planner (WFM)
... team on shrink and agent productivity analysis to ... Knowledge of ACD and Call Center Workforce applications - preferred. ...
Índiahá 7 dias
... information while maintaining call center objectives and goals ... agents with experience in customer service contact center ...
Índiahá 7 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 7 dias
Quality Lead
... support agents interactions across various channels (calls emails ... on experience working in call center or service desk ...
Índiahá 7 dias
Process Trainer
... needs for existing Agents and help prepare ... to assist Human Resources and Call Center Management in participating ...
Índiahá 6 dias
Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
Índiahá 6 dias
Customer Support Executive
... agent by end of week 22. Achieve consistent Chat & Call ... Address401-404 VKG Corporate Center 4th FloorMarol Pipe Line ...
Índiahá 6 dias
IVR Automation Tester
... Center technologies CTI and Agent systems testing understanding of call flows through call ...
Índiahá 6 dias
Assistant Manager Training
... Description - Call Center Asst ... Call Center management staff to develop and facilitate motivational activities for Agents ...
Índiahá 6 dias
Lead - Full Stack Developer (Node.js)
... have eliminated the current call center sales agent and SMS-based processes with ...
Índiahá 4 dias
Senior Manager Customer Experience Training
... interactions on calls and chat ... in a contact center environmentDesign & deliver ... reward moments where agents have WOWed ...
Índiahá 4 dias
Quality Analyst - Customer Experience
... Support Agent.The role is predominantly in the voice (call ... Monitoring Tools in contact centers (Master QA Transmon etc.) ...
Índiahá 4 dias
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
Índiahá 4 dias
Engineering Manager
... centers of all sizes implement AI across the entire call ... voice botsassistants Real-time Agent AssistAI Co-Pilot and ...
Índiahá 4 dias
Workforce Management Analyst (Kuala Lumpur)
... ACD and Call Center Workforce applications - preferred.Monitor agent queues ... call outs or changes need to be done (Agent ...
Índiahá 4 dias
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