Job details
Product Executive/Specialist - Surgical Equipment Unit - (424)About Zahrawi GroupZahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.Job BriefThe incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.ACCOUNTABILITIESAdhere to all Zahrawi Policies & Procedures as applicable.Market Research:Conducting market research to identify new potential customers.Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.Planning and assisting with new product releases and events.Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.Business Development:Establishing contact with new customers to inform them of our products, understanding their needs and how we can help them.Providing potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.Following up with new customers after the demo session to negotiate contracts and packages.Ensuring all details of the contract are compliant with our rules & regulations.Following up with the Procurement & Logistics team regarding product delivery timelines.Marketing:Coordinating with the Marketing Department for any new materials that need to be created.Maintaining relationships with existing customers by providing them with support, information, and guidance.Recommending new products to existing customers based on their needs.Providing existing customers with support through product demonstrations and gathering their feedback.Assisting customers with all product-related questions in a professional and timely manner.Recommending service improvements to enhance customer relationships.Negotiating contracts and packages with existing customers.Maintaining quality service by establishing and enforcing Zahrawi standards.Contributing to the team effort by achieving the annual target set by management.Data Tracking:Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.Orders:Placing orders to the concerned purchase coordinator.Invoicing:Coordinating with the Finance Department to ensure proper invoicing of products and following up on collections/payments.Delivery:Coordinating with the warehouse for timely deliveries.Application:Conducting training sessions for customers.Assisting customers with the equipment in use.Resolving any issues they might face while using the equipment.REQUIREMENTSEducation: Bachelor's Degree in BiomedicalAdditional Details: Candidates are preferred to be based in UAEExperience: 1 - 2 years of experienceJob Specific Skills: Good knowledge of Surgical Equipment
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