Home UAE Club Lounge Manager

Home UAE Club Lounge Manager

Club Lounge Manager

Full time at Mandarin Oriental Hotel Group in UAE
Posted on January 9, 2025

Job details

Job Responsibilities

  1. Monitors monthly food and beverage costs and profit and loss expenses of the EP Club.
  2. Meets VIPs, performs guest relation duties, and obtains comments and feedback.
  3. Ensures the ambiance, cleanliness, and exclusivity at the EP Club area is maintained at all times.
  4. Performs all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, and disciplinary actions.
  5. Responds and adapts to changes and best practices as dictated by the industry, MOHG, and the hotel.
  6. Works very closely with other sub-sections of the Front Office to provide the Mandarin Oriental personalized service to the guests.
  7. Performs any other reasonable duties as required by the Senior Management.
Skills And Requirements
  1. Minimum two years’ experience in the same role within a luxury hospitality environment; resort experience is preferred.
  2. Excellent communication and leadership skills.
  3. Ability to work in a high-paced environment.
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