Job details
Key Responsibilities:
- Business Process Analysis & Design:
- Work with stakeholders to understand and analyze business processes and requirements.
- Design and document end-to-end business processes using the ARIS platform.
- ARIS Implementation & Customization:
- Implement and configure the ARIS platform to meet organizational needs.
- Customize ARIS models, reports, and templates to align with project goals.
- Process Optimization:
- Identify inefficiencies and areas for improvement within current business processes.
- Propose solutions to optimize and streamline workflows.
- Training & Support:
- Provide training and support to users on ARIS tools and methodologies.
- Assist in troubleshooting and resolving issues within the ARIS environment.
- Collaboration & Stakeholder Engagement:
- Collaborate with cross-functional teams, including IT, operations, and business units.
- Act as a liaison between technical teams and business stakeholders.
- Documentation & Reporting:
- Develop comprehensive documentation for process models, workflows, and system configurations.
- Generate reports and dashboards to track process performance and KPIs.
Qualifications:
- Education:
- Bachelor's degree in Computer Science, Business Administration, or a related field.
- Experience:
- Proven experience as an ARIS BPM Consultant or similar role.
- Hands-on experience with Software AG ARIS tools, including ARIS Architect, ARIS Designer, and ARIS Connect.
- Strong background in Business Process Management (BPM) methodologies.
- Skills:
- Proficient in creating BPMN (Business Process Model and Notation) diagrams.
- Solid understanding of business process frameworks like APQC or TOGAF.
- Familiarity with system integration and ITIL processes.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple projects and prioritize tasks effectively.
Preferred Qualifications:
- ARIS certification is highly desirable.
- Experience with process mining tools and techniques.
- Knowledge of enterprise architecture tools and frameworks.
Key Competencies:
- Detail-oriented with a focus on quality.
- Strong interpersonal skills and the ability to build relationships with stakeholders.
- Proactive approach to identifying challenges and proposing solutions.
- Adaptability to changing project requirements and environments.
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Hiring company
Duncan & Ross Consulting
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