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Home UAE Commercial Manager

Commercial Manager

Full time at Hilton Worldwide, Inc. in UAE
Posted on December 31, 2024

Job details

Job Description - Commercial Manager (HOT0B8PL)

Job Number:

HOT0B8PL

Work Locations

DoubleTree by Hilton Jumeirah DUBAI JUMERAIH BEACH, The Walk PO Box 2431 Dubai D94 The Commercial Manager is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.

What will I be doing?

The Commercial Manager will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams. F&B commercial activities will be shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director. This role will ensure that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space. A Commercial Manager will lead, coach, develop, recruit and retain future talents, manage performance and develop the commercial team members on the agreed KPI’s.

Key Responsibilities:

  • Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution.
  • Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
  • Ensure Business Review Guidelines and all Pricing & Rate Quotation Strategies are in place.
  • Support various On Property, RDOS’s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities.
  • Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix and develop strategies for different demand periods.
  • Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hiltonmatrix support teams.
  • Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.
  • Consistently conforms to Hilton brand standards and corporate identity.
  • Keeps in touch with Market trends and review/amend strategies accordingly.
  • Participate in the leadership activity of the Hotel and Region.

What are we looking for?

A Commercial Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Minimum of 3+ year’s hospitality/travel industry experience in a revenue generating or commercial services role.
  • Minimum of 3+ years of experience presenting sales plans to senior executives.
  • 3+ years experience working in a collaborative/matrixed environment.
  • 3+ years working with departmental financial data to make strategic decisions.
  • 3+ years of experience evaluating and identifying business opportunities.
  • At least 3 years of experience managing a sales or commercial team.

Advantageous Qualifications:

  • 3+ years working in a multi-complex hotel/travel industry environment.
  • Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance.
  • Local language skills are a strong attribute to have.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to mid-priced hotels. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. #J-18808-Ljbffr

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