Software Sales Development role
Job details
A global multinational software provider is now expanding its physical presence in the Middle East.
Responsibilities:
- Conduct advanced training on products via phone, web-based, and face-to-face meetings.
- Participate in prospecting efforts including calls, emails, and new business meetings.
- Prepare, present, and recap calls with client customers.
- Field incoming calls and emails, liaise with clients, and troubleshoot problems directly involving client contacts.
- Support team members in researching and analyzing key data related to growing the health of client accounts.
- Proactively analyze processes and bring forth ideas for continuous improvement.
- Research and explain the use of various tools to expand and engage the account.
- Work with team members to implement new tools and functionality on accounts to expand the use of the product.
Minimum Requirements:
- 2-4 years of full-time work experience in a sales or customer success position within a technology or IT environment.
- Proficient computer skills in Microsoft Office applications.
- Excellent presentation skills.
- Desire to research and communicate with prospective clients.
- Solid analytical and problem-solving ability.
- Excellent customer service orientation.
- Desire to increase levels of leadership and job role responsibility.
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