Logistics - Customer Service Representative

Full time at a Laimoon Verified Company in UAE

Posted on November 4, 2024

Job details

Key Competencies:

Operational skills: in the step-by-step processes of the operation and knowledge of the fundamentals of the business.

Customer service: understanding of customer needs, maintenance of good relationships, ability to support and solve customer issues and handle complaints.

Positive attitude: towards work and the environment in general, to deliver the service requested of the company.

Communication skills: to interact effectively, within and outside GAC, using the English language.

Accountability & dependability: take personal responsibility for the quality and timeliness of work and achieving results with minimal oversight.

Teamwork & collaboration: to work cooperatively with colleagues to complete tasks and involve others through effective liaison and trust-building.

Customer focus: to work with internal and external customers to identify their expectations and shared business objectives.

Self-management: complete high volumes of work, keeping a rapid pace without sacrificing accuracy.

Stress tolerance: maintain composure in highly stressful or adverse situations.

Minimum Qualifications and Other Requirements:

Graduate of business-related courses

Proficient knowledge of computers especially in MS Office - Excel & Outlook

Good English communication skills - both written and spoken

Minimum 5 years' extensive experience in the same role

Good work ethic to comply with company policies and procedures

Cultural awareness to work with people from diverse cultures and backgrounds

#J-18808-Ljbffr Management & Operations

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Confidential

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Logistics - Customer Service Representative

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Home UAE Logistics - Customer Service Representative

Logistics - Customer Service Representative

Job details

Apply safely

Hiring company

Confidential

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