Job details
We are looking for a Fresh Customer Service Representative to join our team in Dubai. If you are passionate about helping others and providing top-notch customer support, this is a great opportunity to start your career in customer service.Responsibilities:Handle customer inquiries via phone, email, or in personProvide information about products, services, and policies to customersResolve customer complaints and issues promptly and professionallyProcess orders, returns, and exchanges as requiredMaintain a detailed record of customer interactions and follow up as neededEnsure customer satisfaction by going above and beyond to meet their needsCollaborate with other departments to solve complex customer problemsAssist with administrative tasks, including filing and maintaining recordsProvide feedback to management on common issues and customer trendsQualifications:Excellent communication and interpersonal skillsAbility to handle multiple tasks and work in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in MS Office and basic computer skillsWillingness to work flexible hours, including evenings and weekendsPrevious experience in customer service is a plus but not requiredCompetitive salary and benefits packageSupportive and collaborative work environmentOpportunities for career growth within the companyJoin our team and help us provide exceptional service to our customers!
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