Room Service Manager - Waldorf Astoria Lusail Doha

Full time at a Laimoon Verified Company in Qatar

Posted on May 12, 2024

Job details

A Room Service Manager responsible for managing Room Service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.What will I be doingAs Room Service Manager, you are responsible for managing room service operations to deliver an excellent Guest and Member experience. A Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual developmentEnsure compliance of brand standardsEvaluate guest satisfaction levels with a focus on continuous improvementAware of trends and propose ideas to build the range and quality of Food and BeverageOptimise sales and contain costs, identifying any areas for actionSet achievable budgets and other short- and long-term functional goalsMaintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendarsMaintain strong internal control environment and compliance to hotel/company policies and proceduresWhat are we looking forA Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a similar roleEffective management skillsNegotiation and influencing skillsPositive attitudeExcellent communication skillsAbility to work under pressureGood grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience within the hospitality industryPrevious experience managing payroll, budgets and forecastingCommercial and industry knowledge

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Room Service Manager - Waldorf Astoria Lusail Doha

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Room Service Manager - Waldorf Astoria Lusail Doha

Job details

Apply safely

Hiring company

Confidential

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