Job details
Role: Relationship Manager - QatarADIB QatarROLEPURPOSE:Tomanageassigned portfolioandtargetmarket potentialprospectsforacquisition achievingfinancial target(includingbutnotlimitedtorevenue,newnetrevenue,volume,cross-sellratio,ROE,andROA),andoverallcustomersatisfaction.
Tobefully involvedandprimarilyresponsibleforaccountstrategy andbusinessgrowth.
To ensurecompliancetoShariarequirement,relevanttoregulatoryandotherlegalregulationsandAOIB's Internalpoliciesincludingbutnotlimitedtorisk,compliance,andoperations.
To understand local market &business trends, and have a comprehensiveunderstandingofallmaterial external&internalrisk factorsthatcanhaveanimpactcustomers' business andfinancialconditions,includingfuture prospects.
Toregularlyobtainformal&informalfeedbackoncustomers form sourcesofinformation contained inpublic&private domains.
Toabsorballcross-sellingopportunitiesandenhance accountsprofitability.
Business ExecutionDevelopandexecute strategicimplementationplantoachievetheindividual goals interms offinancials, customers, people and relatedprocess.Calling programmeDeveloptheindividualportfolioquarterly (or asthe casemay be) callingprogrammeagainst assigned customers and prospects and ensuringjointcallsincludeproduct partners(GTS,CFIB,Treasury, etc.), risk and/or toher relevantbusiness partners asperrequired frequency.
Call on customers as per mandated call program (minimum atleastonceperquarter).
Documentsandlodgecallmemos onstandardformatdocumenting keyareasincludingbutnotlimitedto:Client'scurrentperformance,financialorotherwise.
Local,regionaland/or globaleconomic changes affecting thecustomersandhowtheyaremitigatingit
Opportunities to originate new orincrementalfinancingincludingcross-sellof all ADIB products and servicesasapplicable.Circulatetorelevant partnersandensure follow-upandclosureof actionitemsidentifiedincalls.
GTB OfferingCrosssell allGTBproducts andservicesto enhance account profitabilityandassuremaximumshareofclient'sbanking wallet.
Business MomentumConductaccountplanningbycustomer/prospectgroupfor individualportfolioofcustomersandprospects.
Developarobustdealinpipelineinlinewithoverallfinancial objectivesforassignedcustomersandprospects.
Reviewandupdatethedealsinpipelineereportson aweekly basistoacceleratedealsclosure.
Role ResponsibilitiesPeopleAttendcoretrainings asrecommendedandapprovedby management.
Liaisingwithother staffwithinADIB,suchasBusinessHeadsand productsSpecialists.
Quality and Contro lEnsure themaintenanceofcredit filesasper credit policies
Ensuresatisfactoryinternalandexternalauditratings.
Ensurehigh Customersatisfactionfortheentirecustomerexperience withthebankasperindependentsurvey.
SpecialistSkills/Technical Knowledge Required forthisrole:Interpersonal skills
Problemsolvingttechniques.
Qualification(s):Essential (Education)of bachelor' s degree in economics,Finance, Accounting, banking, and finance or otherrelated qualifications.Previousexperience:Minimum 3 years' experience in Wholesale Banking services#J-18808-Ljbffr
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Hiring company
Confidential
-
CRM Project Management Level 3 Diploma Course LineAED 89Duration: Upto 10 Hours
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Certified Customer Care Manager VskillsAED 154Duration: 1 To 2 Months
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