Job details
The job posting is outdated and position may be filled Ensure all orders are accurately processed into Order Entry system and follow through from order booking stage to order closure. • Coordinate all orders with various departments such as Finance, IT, Planning, Data Processing, Shipping and Logistics Team in resolving related issues to meet customer requested ship date/ delivery date (CRSD/ CRDD). • Maintain delivery slots and ensure deliveries are done as per customer promise • Responsible for troubleshooting any concern related to orders fulfilment and delivery • Direct and follow-up with incoming and outgoing shipments to ensure prompt delivery to customers • Work with and monitor the efforts of partners in the supply chain to ensure smooth operations • Responsible for planning and tracking the shipment according to customer requirements • Responsible for the preparation of appropriate and accurate reports for upper management • Monitor deliveries and ensure customer satisfaction • Ensure efficiencies in order fulfillment to ensure there are no delays, minimize lost sale opportunities. • Review and analyze work processes to identify process improvement areas. • Establish action plan with team on the improvement of processes and procedure. • Deal with loss/damage and return goods when required. Provide relevant data and analysis to the operations team throughout the supply chain (Aramex/Shipa/End to End)• Build strong partnerships with internal and external customers, while identifying supply chain opportunities that benefit both the customer and business. • Serve as the single point of contact for all inquiries related to order management activities while maintaining a cost/service mindset and ensuring effective communication. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr.Job has emerged as the Gulf region's premier job portal, attracting thousands of job seekers every day from different countries like UAE, Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar. #J-18808-Ljbffr
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Hiring company
Majid Al Futiam
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