Job details
Team Leader | Retail | IKEA | QATAR Overview of the role: You are responsible to achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. To create satisfied customers in an efficient and effective way by using all media and sales channels available in order to attract and encourage more customers to visit more often and buy more. What you will do:- Description of Accountability:
- Together with your team, you focus on putting the customer first in everything you do within the store shop.
- Every customer must have a shopping experience that exceeds his or her expectations.
- Taking full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
- Together with your shopkeeper, you Take responsibility of my department goals and ensuring the action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples.
- You define your individual contribution and goals for delivering the department plan.
- You are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
- Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
- Coach, manage, mentor and on board new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future
- Empower your team by delegating tasks
- Stay knowledgeable about in-store specials, delivery options, product features and benefits
- Actively approach customers to identify their needs by asking insightful questions and advise them on the best solutions for their homes
- Generally, offer help to customers find their way around the store, so they can get what they need
- Supporting the team with additional duties, as required
- Supports the overall store business plan as well as the specific team goals
- You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
- You have at least a year of work experience in a high-volume Sales, Retail or Customer Service environment
- You have at least a year of proven formal and informal Leadership experience
- Your customer service and sales skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
- You are a total people-person and can strike up a conversation easily
- You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
- You are totally cool working in a physically demanding, fast-paced, work environment
- You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
- You execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.
- Proven record of meeting goals and deadlines.
- Ability to influence in a matrix organization.
- Ability to inspire and engage others.
- Very good communication skills
- Good command of English language
- Good command of Arabic language is a plus
- Must have a minimum of 3-4 years’ experiencein similar role.
- University Degree/ Masters preferred.
- Customer Focus.
- Individual Accountability.
- Continuous Improvement.
- Personal Leadership.
- Problem Solving skills.
- Attention to details.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
XcwJRDFY
-
Leadership & Management JanetsAED 46Duration: Upto 4 Weeks
-
AED 37Duration: Upto 6 Days
Similiar Jobs that might interest you
Sr. Commissioning Engineer
QatarEnergy... Department ENGINEERING & BUSINESS SERVICES Title SR. COMMISSIONING ENGINEER Primary Purpose of Job Responsible ...
Qatar 22 days ago
MIEC Inspection Engineer
NES Fircroft... Engineering activities are performed in line with Maintenance & Inspection Engineering ...
Qatar - Doha 22 days ago
Senior Fishing Specialist
Weatherford... crews whenever necessary (similar to engineers) but also with a great ...
Qatar - Doha 22 days ago
WHP Senior MIEC Mechanical Engineer
NES Fircroft... Engineering role. Previous experience in the supervision of Maintenance Engineering ... spare parts, commissioning/start up, ...
Qatar - Doha 22 days ago
Vessel Operations Engineer
Global Projects Services TAT... of diving, pre-commissioning, post trenching and ... Liaise with Installation Engineers during preparatory/mobilisation/ ...
Qatar 22 days ago
... project management and business modelling/engineering, preferably with technical writer skills ...
Qatar 22 days ago
... project management and business modelling/engineering, preferably with technical writer skills ...
Qatar 22 days ago
ADVISOR (This is a test role - do not apply)
QatarEnergy... 's degree in marketing, business, engineering, science, or a related discipline ...
Qatar - Doha 22 days ago
SR. BUSINESS CONTINUITY OFFICER (Corporate HSEQ)
QatarEnergy... & QUALITY Title SR. BUSINESS CONTINUITY OFFICER ... -Bachelor Degree in Engineering, Science or Business Continuity ...
Qatar 22 days ago
SAP S4HANA Data Architect
NES Fircroft... in Computer Science, Information Technology, Computer Engineering, correlated IT discipline; or equivalent ...
Qatar - Doha 22 days ago
NDT Lead
NES Fircroft... the world's leading engineering staffing provider spanning ... our clients with the engineering and technical expertise they ...
Qatar - Doha 22 days ago
Senior Specialist - Manager
NES Fircroft... • Bachelor's Degree in Engineering, Business Administration or ... clients with the engineering and technical expertise ...
Qatar - Doha 22 days ago
Sr. Project Engineer
QatarEnergy... & CIVIL PROJECTS Title SR. PROJECT ENGINEER Primary Purpose of ... from inception to commissioning and handover. Ensure ...
Qatar 22 days ago
Environment Engineer
QatarEnergy... -Degree in Environmental, Chemical, Civil Engineering or equivalent qualification. -Professional certification ...
Qatar 22 days ago
R&M technician - Intervention Services
Weatherford... judgment. Qualifications College Degree in Engineering or Related Science Minimum of ...
Qatar - Doha 22 days ago
Environment Analyst (Chem & WM)
QatarEnergy... Environmental Science or Chemical Engineering related area of ... as on environmental engineer/ specialist position in oil ...
Qatar 22 days ago
EMERGENCY PREPAREDNESS COORDINATOR
QatarEnergy... Managers. Education • Degree in Science/Engineering, Emergency/Disaster Management or related ...
Qatar 22 days ago
Pigging Specialist
NES Fircroft... Bachelor's degree in Engineering. Knowledge and/or Experience ... our clients with the engineering and technical expertise ...
Qatar - Doha 22 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://qa.jooble.org/external/-2424509809124963875?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_qa&extra_ars_request_id=e0527114091c227d61101cf2618b6ab9