Team Leader

Full time at XcwJRDFY in Qatar

Posted on April 10, 2024

Job details

Team Leader | Retail | IKEA | QATAR Overview of the role: You are responsible to achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. To create satisfied customers in an efficient and effective way by using all media and sales channels available in order to attract and encourage more customers to visit more often and buy more. What you will do:- Description of Accountability:

Together with your team, you focus on putting the customer first in everything you do within the store shop.
Every customer must have a shopping experience that exceeds his or her expectations.
Taking full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
Together with your shopkeeper, you Take responsibility of my department goals and ensuring the action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples.
You define your individual contribution and goals for delivering the department plan.
You are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
Coach, manage, mentor and on board new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future
Empower your team by delegating tasks
Stay knowledgeable about in-store specials, delivery options, product features and benefits
Actively approach customers to identify their needs by asking insightful questions and advise them on the best solutions for their homes
Generally, offer help to customers find their way around the store, so they can get what they need
Supporting the team with additional duties, as required
Supports the overall store business plan as well as the specific team goals

Skills Who you are:

You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
You have at least a year of work experience in a high-volume Sales, Retail or Customer Service environment
You have at least a year of proven formal and informal Leadership experience
Your customer service and sales skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
You are a total people-person and can strike up a conversation easily
You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
You are totally cool working in a physically demanding, fast-paced, work environment
You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
You execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.

Required Skills to be successful:-

Proven record of meeting goals and deadlines.
Ability to influence in a matrix organization.
Ability to inspire and engage others.
Very good communication skills
Good command of English language
Good command of Arabic language is a plus

What equips you for the role:

Must have a minimum of 3-4 years’ experiencein similar role.
University Degree/ Masters preferred.
Customer Focus.
Individual Accountability.
Continuous Improvement.
Personal Leadership.
Problem Solving skills.
Attention to details.

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

XcwJRDFY

See All XcwJRDFY Jobs

Improve your chance to get this job. Do an online course on Leadership starting now.

Office Administration, Leadership & Management NextGen Learning

AED 199

Duration: Upto 35 Hours

Enrol
Executive and Senior Coach/Mentor Certification StudyHub

AED 825
~~AED 1,653~~

Duration: Upto 165 Hours

Enrol

See all courses

See All Team Jobs

Team Leader

Job details

Apply safely

Hiring company

XcwJRDFY

Sr. Commissioning Engineer

QC Manager

MIEC Inspection Engineer

Senior Fishing Specialist

WHP Senior MIEC Mechanical Engineer

Vessel Operations Engineer

VENDOR COMPLIANCE ANALYST (This is a test role - do not apply)

WORKFORCE ANALYST (This is a test role - do not apply)

ADVISOR (This is a test role - do not apply)

SR. BUSINESS CONTINUITY OFFICER (Corporate HSEQ)

SAP S4HANA Data Architect

NDT Lead

Senior Specialist - Manager

Sr. Project Engineer

Environment Engineer

R&M technician - Intervention Services

Environment Analyst (Chem & WM)

EMERGENCY PREPAREDNESS COORDINATOR

Pigging Specialist

Jobs

Courses

Location

Follow us

Home Qatar Team Leader

Home Qatar Team Leader

Team Leader

Job details

Apply safely

Hiring company

XcwJRDFY

Similiar Jobs that might interest you

Sr. Commissioning Engineer

QC Manager

MIEC Inspection Engineer

Senior Fishing Specialist

WHP Senior MIEC Mechanical Engineer

Vessel Operations Engineer

VENDOR COMPLIANCE ANALYST (This is a test role - do not apply)

WORKFORCE ANALYST (This is a test role - do not apply)

ADVISOR (This is a test role - do not apply)

SR. BUSINESS CONTINUITY OFFICER (Corporate HSEQ)

SAP S4HANA Data Architect

NDT Lead

Senior Specialist - Manager

Sr. Project Engineer

Environment Engineer

R&M technician - Intervention Services

Environment Analyst (Chem & WM)

EMERGENCY PREPAREDNESS COORDINATOR

Pigging Specialist

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us