Financial Messaging Expert

Bachelor of Business Administration(Management)Nationality Any Nationality Vacancy1 Vacancy Job Description We are hiring!Di Xi O is on a mission to innovate financial messaging, and now, you can be part of it too!We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.Things you will do: You ll be responsible for managing your own portfolio of customers.Onboard new customers Attend clients' meetings during pre-sales stage Determine customer requirements and goals of his target SWIFT infrastructure Define the scope of the project, plan timelines, set deadlines Help the customer in the technical set-up of its SWIFT platform Coordinate end-to-end tests Provide reporting to management about progress, risks & mitigations Support existing customers Provide client support on their Financial Messaging / SWIFT related queries Answer to Jira tickets within given SLATrain customer staff on how to use SWIFT / our platform Help identify performance improvement opportunities for assigned clients Occasionally, travel to client locations to collaborate with their teams In parallel, you ll play a key role internally to help Di Xi O grow: Participate in Brainstorming Sessions related to Strategic Initiatives at the company Participate in Continuous Improvement Process by sharing ideas for improvement Work with Sales Team & IT Team to imagine future products & services Provide guidance and mentoring for new employees and/or colleagues in other departments Deliver training for internal teams To be part of our team, you need to be: Ambitious Curious and Innovative Autonomous Customer focused Things that you need to succeed on this job: 3 7 years of experience in the field Strong knowledge of SWIFT connectivity solutions & other SWIFT services Strong knowledge of Financial Messaging protocols: Swift Net, API, Host to Host Strong knowledge of MT and MX (ISO20022) messages Good understanding of the financial industry ecosystem Proficient in English (any other language is a plus)Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com #J-18808-Ljbffr