Sales Coordinator

Sales coordinator position is essentially an extending arm of sales who connects both customers and internal and external stakeholders and operators.Main responsibility is to ensure every booking is handled with utmost care, efficiency, and a sense of urgency in a timely manner. Also to ensure that emails are answered on a timely basis and proactively contact customers and follow-up for business and ensure to plug the gap essentially when sales and customers are unable to reach each other. Coordination with the internal operators such as Operation, Pricing, Accounts department, etc., is vital as well as with external vendors such as transporters, carriers, and other service providers. Also, this role has the responsibility to prepare and quote to the customers for all product types under the guidance of the respective sales desk.Responsibilities CSS Product Portfolio to be offered to Customers Ocean Freighting - Export, Import and X-Trade Sales (both FCL & LCL)Air Freighting – Export, Import and X-Trade Sales Warehousing & Distribution Customs Clearance & Transportation - Both Export and Import for Ocean and Air shipments.Break Bulk / ODC shipments Sales Coordinator related Job activities Act as a pivotal and connecting role between Sales, Customers, Internal operators & External vendors.Monitor Quote vis-a-vis Booking and proactively seek for cargo by way of customer follow-up.Coordination and rate filing through Pricing desk.Overseas communication with Agents as and when required.Inquiry handling, putting all the initial details in the systems.Develop and sustain relationships with potential and existing clients by coordinating and providing effective administrative support.Handle CSS Next (Operating System) - Update all relevant details of Customer and Shipment.Prepare (costing) and submit quotes.Actively support the company sales team – Coordinate sales details, pre-sale material, and after-sale deliveries.Participate in execution of sales strategies, internal meetings, etc., as and when requested.Responsible for timely, accurate quotations and invoices to customers, processing inquiries through email, phone, etc.Complete each and every procedure of Insurance before and after delivery (if required).Keep customers informed of the status of shipment by written communication.Follow and arrange to collect receivables from customers under the guidance of respective sales.Ensure external vendors’ invoices are maintained, processed, and submitted to Accounts on time and also ensure that the payment is disbursed to the vendors as per credit terms without any delay in coordination with internal accounts.Maintain records of the Job correspondence in the file.We are looking for Candidates must have minimum 02 - 03 years’ experience in a similar role in the Freight forwarding industry.The ideal candidate is a team player and possesses strong communication skills.Should be currently located in UAE and be able to join immediately.Apply for Job Do you wish to be one of those people who love what they do? You'll love it here. Please spare a few moments and fill in the application form.Upload Cover letter (accept pdf files, max size: 1 MB)Upload Resume (accept pdf files, max size: 1 MB) #J-18808-Ljbffr