Automotive CRM Business Analyst

Job Title: Automotive CRM Business Analyst Are you looking for a challenging role that combines business acumen with technical expertise? Do you want to make a real impact in the automotive industry?Job Description We are seeking an experienced IT Business Analyst to join our team and play a key role in implementing CRM solutions tailored to optimize automotive sales and after-sales processes.Support the implementation of CRM solutions, leveraging your knowledge of CRM capabilities such as Lead and Opportunity Management, 360-Degree Customer Information, Case Management, Customer Surveys, Integration with Dynamics 365, and Social Media platforms.Work closely with cross-functional teams to execute digital initiatives, enhancing customer engagement and boosting sales within the automotive sector.Required Skills and Qualifications To succeed in this role, you will need: Strong project management skills, with experience in overseeing end-to-end project lifecycles from requirements gathering to implementation.Excellent communication and stakeholder management skills, with the ability to collaborate with senior management, department heads, and external vendors.A thorough understanding of CRM capabilities and their applications in the automotive industry.Knowledge of integration with Dynamics 365 and Social Media platforms.Benefits In this role, you will enjoy: The opportunity to work on high-profile projects, driving digital transformation in the automotive industry.Collaborative and dynamic work environment.Ongoing training and development opportunities to enhance your skills and career prospects.How to Apply If you have a passion for technology and business, and a desire to make a meaningful contribution in the automotive industry, we encourage you to apply for this exciting opportunity.Keyword: Automotive Crm Analyst