الصفحة الرئيسية الإمارات العربية المتحدة Customer Fulfilment Representative - Authorizations & Fraud Control Unit (AFCU)

الصفحة الرئيسية الإمارات العربية المتحدة Customer Fulfilment Representative - Authorizations & Fraud Control Unit (AFCU)

Customer Fulfilment Representative - Authorizations & Fraud Control Unit (AFCU)

دوام كامل في National Bank of Ras Al-Khaimah PJSC في UAE
نُشرت يوم January 18, 2025

تفاصيل الوظيفة

Customer Fulfilment Representative - Authorizations & Fraud Control Unit (AFCU)

Are you passionate about safeguarding financial interests, delivering outstanding service, and staying ahead in fraud prevention? If yes, come and join our team as a Customer Fulfilment Representative. What You'll Do
  • Take charge of fraud prevention and risk control for acquiring businesses.
  • Analyze transaction data to spot irregularities and take corrective actions.
  • Collaborate with internal teams, merchants, and card schemes to maintain the highest standards of compliance and security.
  • Deliver exceptional customer experiences while meeting service standards.
  • Review of Visa international Bi-Weekly acquirer merchant activity report for instant counteractive action.
  • Manage Daily review of MasterCard world wild SAFE acquirer transaction data for instant counteractive action.
  • Leverage cutting-edge tools like CyberSource DM and MPGS to manage fraud monitoring for diverse payment channels.

Skills

What We’re Looking For
  • A university degree or equivalent.
  • Minimum 2-3 years of experience in the banking sector.
  • A strong eye for detail, excellent time management, and a knack for problem-solving.
  • Fluency in English and/or Arabic, and proficiency in Microsoft Office applications.
What You'll Gain
  • A vibrant work environment where innovation meets teamwork.
  • Opportunities to grow within a leading financial institution.
  • A chance to make a tangible impact on fraud prevention in the digital age.
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