الصفحة الرئيسية المملكة العربية السعودية Host, Hostess F&B
الصفحة الرئيسية المملكة العربية السعودية Host, Hostess F&B
Host, Hostess F&B
تفاصيل الوظيفة
Job Overview:Our client is looking for a personable and organized Host/Hostess to greet and welcome guests at the outlets. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for providing exceptional customer service. As the first point of contact for guests, the Host/Hostess plays a crucial role in creating a positive and memorable dining experience.Responsibilities:- Greeting and Seating: Warmly welcome guests as they arrive, assist with reservations, and manage the seating process efficiently.- Customer Service: Provide excellent customer service by addressing guests' inquiries, concerns, and special requests in a timely and professional manner.- Reservation Management: Maintain an organized system for managing reservations, ensuring accurate records and efficient table turnover.- Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth communication and coordination for optimal guest satisfaction.- Cleanliness: Monitor and maintain cleanliness in the reception and waiting areas, ensuring a tidy and welcoming atmosphere for guests.- Problem Resolution: Handle guest issues or complaints with tact and composure, escalating to management when necessary.- Upselling: Promote specials, events, and other offerings to enhance the overall guest experience and contribute to revenue generation.- Multitasking: Handle multiple tasks simultaneously, such as answering phones, taking reservations, and managing guest flow during peak hours.Qualifications:- Previous experience in a customer service role, preferably in a restaurant or hospitality setting.- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Strong organizational skills with attention to detail.- Knowledge of reservation systems and basic computer proficiency.- Positive attitude and a passion for providing outstanding hospitality.- Flexibility to work evenings, weekends, and holidays as needed.Benefits:- Competitive salary- Employee discounts on food and beverages- Opportunities for career advancementDesired Candidate ProfileEducation:Bachelor of Hotel Management(Hotel Management)Gender:nmNationality:Any Nationality
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الشركة المعلنة عن الوظيفة
Confidential
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