Jewellery Store Manager - Male

دوام كامل في Solene Jewellers في UAE
نُشرت يوم January 17, 2025

تفاصيل الوظيفة

Jewelry Store Manager is responsible for overseeing the daily operations of a jewelry store, ensuring exceptional customer service, driving sales, managing inventory, and leading a team of sales associates. This role requires strong leadership, organizational skills, and a deep understanding of luxury retail and customer relationship management. Key Responsibilities:

  1. Sales Management: • Develop and execute strategies to meet or exceed sales targets. • Analyze sales data and prepare reports to monitor performance. • Train and motivate staff to achieve individual and team sales goals.
  2. Customer Service: • Ensure exceptional customer service to build long-lasting relationships. • Resolve customer concerns or complaints professionally and efficiently. • Maintain a welcoming and luxurious in-store environment. • Recruit, hire, and train new employees. • Conduct regular staff meetings and performance reviews. • Schedule shifts and manage employee productivity.
  3. Inventory Management: • Oversee stock levels, manage inventory, and prevent loss or shrinkage. • Coordinate with suppliers and vendors to ensure timely restocking. • Ensure displays are attractive and updated regularly.
  4. Operations Management: • Manage the store’s budget and expenses. • Ensure adherence to company policies, safety protocols, and industry regulations. • Handle administrative tasks, such as payroll, scheduling, and reporting.
  5. Marketing and Promotion: • Implement promotional campaigns and special events to drive store traffic. • Collaborate with the marketing team to develop local advertising initiatives. • Maintain the store’s social media presence, if applicable.
Skills and Qualifications:
  1. Proven experience in retail management, preferably in luxury or jewelry.
  2. Strong sales and customer service skills.
  3. Leadership abilities with experience managing and developing teams.
  4. Excellent organizational and multitasking skills.
  5. Knowledge of gemstones, precious metals, and jewelry design (preferred).
  6. Proficiency in retail software and POS systems.
  7. Attention to detail and a high level of integrity.
Education Requirements:
  1. High school diploma or equivalent (required).
  2. Bachelor’s degree in business administration, retail management (preferred).
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