Travel Retail Field Supervisor
تفاصيل الوظيفة
The Opportunity
As the Field Supervisor for Travel Retail, you will champion Puig's presence across duty-free outlets, focusing on enhancing the customer experience and driving sales, mainly within Dubai and Qatar airports. You will spend most of your time on the shop floor leading, coaching, driving sales, and engaging the Brand Representative team (BR), ensuring operational excellence, and following the brand's standards. You will be based in Dubai, UAE (80% airport, 20% office), and you will be required to travel mostly to Qatar and occasionally to the rest of the GCC airports.
What you'll get to do
SELL-OUT/ FIELD MANAGEMENT
Drive retail sales while delivering a best-in-class consumer experience. This involves reviewing team sales productivity and performance on a regular basis and identifying opportunities to achieve optimal performance.
Deliver retail operational excellence to provide an efficient and effective work environment.
Main flow of reporting feedback from shop floor & strong communication between BRs and TRME Office team.
Constant reporting & follow up of needs on shop floor (BR + consumer experience needs).
Drive transactions and sales of the entire team to achieve the store sales targets.
Support in implementing and tracking incentive plans for BRs.
Monitor the individual performance of each Brand Representative and coach them for better performance.
Create daily/weekly action plans to animate the store, motivate the team, and incentivize customers to visit the store.
Conduct required performance (One on One) reviews and regular team meetings.
Create and promote a positive work environment and foster teamwork.
Develop and maintain excellent collaborative relationships with the retail partner management team (where applicable). Leverage this relationship to drive opportunities for the Brand (space, staff, events, stock).
TRAINING
Is constantly on the shop floor delivering live coaching to BRs (observe, coach, and react, continually improving shopper experience and team capabilities).
Special focus on improving Consumer Experience and Fragrance Profiling skills for Niche BRs.
Focus on building confidence in artistry expertise and cross-selling for makeup BRs.
Coach prestige BRs on product knowledge, customer service, and selling skills.
Track and monitor BR knowledge, skills, and performance, and highlight to the Education Manager where extra focus/improvement is needed.
Work closely with Education Manager to develop education plans and focus for each team.
Support with planning and executing Classroom and Virtual training.
INSTORE VM
Ensure all merchandising standards are always met as per guidelines. Optimize VM with local adaptations.
Ensure constant feedback to the Retail Design & VM Manager.
Work closely with the Retail Design/VM and Marketing Team for all briefings on upcoming brand activations and in-store animations (this includes creating and tracking concrete action plans to motivate the BRs team and drive traffic to the store).
We'd love to meet you if you have
Regional (ME) experience in a similar field role within the beauty sector, ideally in Fragrance. Experience in Travel Retail is an asset.
Experience in field coaching, a natural presenter and storyteller.
Excellent communication skills, leadership, organizational and time management skills.
Ability to analyze and interpret figures and comment in writing on weekly/monthly reports.
Ability to assess customer and staff needs and make recommendations.
Professional demeanor and ability to be flexible and handle change in a positive manner.
Ability to work with flexible schedules (with extensive travels in the region).
Proficiency in Arabic, Russian, or Chinese is considered an asset, enhancing communication with a diverse consumer and contributing to exceptional consumer experience.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
#J-18808-Ljbffr Management & Operations
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Similiar Jobs that might interest you
Fishing Tool Supervisor
NES Fircroft... role of Fishing Tool Supervisor to be based in Abu Dhabi. Position - Fishing Tool Supervisor Contract ...
UAE - Abu Dhabi 26 أيام مضت
Fishing Tool Supervisor
NES Fircroft... role As a Fishing Supervisor You will work within ... 5 years running conventional fishing tools on workover rigs, drilling ...
UAE - Abu Dhabi 26 أيام مضت
... in UAE. Position: HSE Drilling Supervisor Location: Abu Dhabi, UAE Job ...
UAE - Abu Dhabi 26 أيام مضت
Hello, Greetings from NES Fircroft! We have an opportunity with one of our reputed client in UAE on rotational basis. ...
UAE - Abu Dhabi 26 أيام مضت
Drilling Engineer / Drilling Supervisor
ConfidentialBachelor Degree in Eng. Maximum age 50yrs. Required 15+ Years of Experience Experienced in planning Deep HPHT wells.
الإمارات العربية المتحدة 26 أيام مضت
Crew Chief
Parker Wellbore... , premium rental tools and well services ... department head/ Base Supervisor Qualifications Education / Qualification ...
الإمارات العربية المتحدة 26 أيام مضت
Service Technician 2
Parker Wellbore... Field Service Supervisor. Qualifications Necessary qualifications ... including: casing running tools, power tongs, ...
UAE - Abu Dhabi 26 أيام مضت
Service Technician 2
Parker Wellbore... Field Service Supervisor. Qualifications Necessary qualifications ... including: casing running tools, power tongs, ...
UAE - Abu Dhabi 26 أيام مضت
BOP Technician
Parker Wellbore... services, premium rental tools and well services, ... · Ability to communicate with supervisors. · Strong decision-making, ...
الإمارات العربية المتحدة 26 أيام مضت
Toolpusher
Nabors Drilling International Gulf FZE... Control Certificate of Competency at Supervisor's Level is required. · Certified ...
UAE - Dubai 26 أيام مضت
... fabrication diagrams using 3D CAD tools. Assist the Static Equipment Team ...
UAE - Abu Dhabi 26 أيام مضت
... and order of material, tools, and spare parts Daily ... . Experienced in handling different tools or systems to monitor ...
الإمارات العربية المتحدة
26 أيام مضت
AutoCad Technician (Fixed Term - 12 Months)
Oceaneering... umbilicals, subsea hardware, and tooling. We also use ... effectively with immediate supervisor and other project personnel. ...
UAE - Dubai 26 أيام مضت
AUT Level 3
Oceaneering... services, umbilicals, subsea hardware, and tooling. We also use applied technology ...
UAE - Abu Dhabi 26 أيام مضت
T&I Senior Engineer - Offshore
NES Fircroft... through training, deployment of lean tools and delivery of results. Define ...
UAE - Abu Dhabi 26 أيام مضت
T&I Senior Engineer - Offshore
NES Fircroft... through training, deployment of lean tools and delivery of results. Define ...
UAE - Abu Dhabi 26 أيام مضت
Project Engineer
NES Fircroft... To utilize company's monitoring tools to follow-up and monitor ...
UAE - Dubai 26 أيام مضت
Reservoir Lead
HalliburtonWe are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the ...
UAE - Dubai 26 أيام مضت
Fishing Specialist - Oilfield Services - UAE
Kuiper Group... looking for a Field Technician (Fishing) to be based in Abu ...
UAE - Abu Dhabi 26 أيام مضت
