الصفحة الرئيسية الإمارات العربية المتحدة Department Subject Matter Expert - SSP Jobs in Dubai
الصفحة الرئيسية الإمارات العربية المتحدة Department Subject Matter Expert - SSP Jobs in Dubai
Department Subject Matter Expert - SSP Jobs in Dubai
تفاصيل الوظيفة
Department Subject Matter Expert - SSP Jobs in Dubai
Description:
To provide subject matter expertise and guidance on shift, improving the quality and consistency of delivered services and deal with any operational issues / challenges such as resolving personnel capability and procedural shortfalls to ensure a safe, efficient and service oriented work environment in compliance with regulatory, legal and safety requirements and standard operating procedures.
Job Responsibilities:
Delivers safety briefings as directed by Department Management while intervening when there is risk exposure, following up on corrective actions.
Coach staff on the required skills, knowledge, and behaviours to work safely. Provide support, direction and act as a role model for the desired safety behaviours and leading with safety.
Provides technical assistance to ensure that work is completed efficiently and in compliance with procedures.
Escalates behavioural and procedural matters to the Service Delivery Manager.
Job Requirements:
Bachelor's degree or Diploma in business administration/aviation/ground handling/customer service
Bachelor's degree: 2-4 years of experience in aviation/ ground handling/customer service
Advanced understanding of the aviation terminology
UAE driving license (for airside based roles)
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الشركة المعلنة عن الوظيفة
Confidential
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