Travel Consultant
Detalhes do emprego
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.Job SummaryWe are looking for an experienced Travel Consultant to join our team at IIQAF. As a Travel Consultant, you must be highly organized, customer-oriented, and have excellent communication skills. You will consult clients on their travel needs and help them book their trips.Responsibilities:Gather customer information and determine their travel requirements.Provide accurate information on available travel options.Book airline tickets, hotels, rental cars, and other travel services.Make and recommend travel itineraries for customers.Develop customized travel packages according to customers' budget and preferences.Analyze and prioritize customer requests in a timely and efficient manner.Keep track of special promotions, discounts, and offers.Respond to customer inquiries about travel packages and services.Process customer payments and issue receipts.Keep updated records of customer purchases.Qualifications:Bachelor's degree in Travel or TourismProven experience as Travel Consultant or similar roleKnowledge of travel systems (e.g. Amadeus)Excellent customer service and communication skillsProficiency in MS Office and computer literacyAbility to work independently and travel frequentlyAbility to think strategically and execute plans in a timely mannerHighly organized with exceptional multitasking abilitiesOutstanding problem-solving and time-management skills
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