Detalhes do emprego
Category: Customer ServiceCareer Level: Entry LevelExperience: 1 YearRequired Qualification: Not specifiedRequires Traveling: NoSalary: 3800 - 6000 AEDSalary Type: Per MonthTotal Vacancies: 5DescriptionWe are looking for a restaurant manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Maintain the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you'll hire qualified Cooks and Wait Staff, set work schedules, oversee food preparation and make sure we comply with health and safety restaurant regulations.We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.Responsibilities:Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant's good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (eg discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operationsRequirements:Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar roleExtensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffFamiliarity with restaurant management software, like OpenTableStrong leadership, motivational and people skillsAcute financial management skillsProven customer service experience as a managerInterested and qualified persons are required to forward their CV/Resume for review and immediate application processing.Job SpecificationMelia Hotel (Recruiter) is in search of talented and motivated individuals for the post of Restaurant Manager in the field of Customer Service in one of their offices located in Dubai, Abu Dhabi, Al Ain - United Arab Emirates. The ideal candidate should have not specified qualification and at least 1 year of experience. The position requires restaurant manager, lead, business, staff, customer, manager, revenue, profitability, quality, restaurant, production, productivity, standards, management skills, front, house, room, balance, seating, capacity, management, food preparation, health, safety, regulations, busy, environment, operations, customer satisfaction, customer complaints, performance, feedback, brand, customer service, restaurant general manager, hospitality manager, food, inform, restaurant management, software, leadership, financial management mandatory skills. This is a Full-Time on rotation job. Salary varies between 3k to 6k (AED) per month depending upon skills and years of experience candidate has.
#J-18808-Ljbffr Management & Operations, Other
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Hiring company
Confidential
-
Professional Waiter Diploma International Open AcademyAED 73
AED 258Duração: 60 Hours -
F & B Specialist Trade-wings Institute of ManagementAED 353
AED 367Duração: 40 Hours
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