Head Hostess
Detalhes do emprego
Relate with clients when they arrive and when they are leaving.Thank clients for their patronage when they are leaving.communicate with customers while they wait for their drink and food orders.Ensure complete and consistent cleanliness of the hostess area.Be available to answer calls and greet guests.Provide assistance to servers with tallies at shift endsSupervise host book efficiently and oversee client's seating arrangementsHandle clients amicably and with understanding whether they have reservations or notMake a great and impressive first impression on clientsSchedule reservations for guests both in person and over the phoneCommunicate with supervisors or management on any issue related to customersRequirements (Sevenrooms)Education: High School DiplomaExperience with SevenRooms Management Software, alcohol, and bookings is required.Working experience in related fields, like the hospitality industry or hotel, is added advantagePossess IT skills in MS Excel and MS WordPossess top-notch communication skills in the local language, both in written and verbal formsAbility to properly maintain inventoryPossess competence at filling all guests' suppliesAbility to manage complaints tendered by clientsAbility to relate well with other members of staff towards excellent service delivery to clientsAbility to maintain consistent cleanliness of the dining room serving stationsAbility to answer telephone calls in the most diplomatic and soothing mannerPossess excellent knowledge of room, restaurant, and ba
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