Detalhes do emprego
What skills will Ineed?Experience of designing anddelivering successful training solutions in a call centreenvironment/Customer Service environment, with an understanding keycontact centre metrics to make sure we are as efficient aspossible.Experience of designing anddelivering successful training solutions to remote audiences, whichmaximises the use of technology.Demonstrate agood understanding of how individuals and teams learn anddevelop.Strong relationship management andinfluencing skills.Effective planning andproject management skills with the ability to set and work todeadlines and matrix managementenvironments.
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Hiring company
Confidential
-
Managing & Improving Customer Service Process Certificate New Skills AcademyAED 88
AED 1,098Duração: Upto 8 Hours -
Customer Service - Training Oxford Home Study CollegeAED 208
AED 1,873Duração: 200 Hours
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