People Culture Manager
Full time
na AccorHotel
no
UAE
Publicado em January 17, 2025
Detalhes do emprego
ROLE: People & Culture Manager Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team. WHAT IS IN IT FOR YOU:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet21.
- To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all employees and assist in a prompt caring and helpful manner.
- To anticipate employees' needs wherever possible and react to these to enhance employee satisfaction.
- To promote a helpful and professional image to the internal and external guest.
- To ascertain a high degree of employee satisfaction (to receive zero complaints about your department).
- To maintain professional confidentiality and never disclose any confidential information pertaining to the Company.
- Strict adherence to legal regulations and work permits regarding foreign expatriate employees.
- Conduct job application correspondence and ensure proper answering and filing of all documents, applications, adverts, etc.
- Coordinate and initiate yearly performance evaluations at all staff levels.
- Oversee insurance administration and notify superiors in case of deviation or irregularity.
- Provide ongoing information to personnel regarding problems, changes, and other news.
- Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
- Ensure proper job descriptions are available for all functions and continuously adapt them in coordination with relevant supervisors to operational requirements.
- Manage personnel files based on incoming hiring, transfer, promotion, resignation, and other modification data.
- Ensure proper filing of work procedures and operational rules, adapting them to new situations and requirements whenever necessary.
- Oversee recruiting in coordination with the various Department Heads.
- Analyze the working atmosphere and discuss possible improvements with the Department Heads and supervisors, submitting to GM/HM.
- Supervise adherence to remuneration guidelines and discuss any deviations with GM/HM.
- Survey remuneration and social benefit policies of competitors and compare them with our policies on a yearly basis.
- Act as a mentor and counsel employees in personal and professional matters.
- Conduct exit interviews with all resigning employees to establish reason patterns for resignation.
- Inform personnel and supervisors regarding important events and news from within the hotel operation to avoid misunderstandings and rumors.
- Organize social and leisure activities in coordination with Department Heads for the employees.
- Supervise the organization and maintenance of staff accommodation, conducting regular inspection tours, and ensuring that pest control, repair, and improvement work is carried out.
- Maintain good coordination and information with the Director of Finance for payroll and other finance-related matters.
- Prepare monthly reports as per requirements.
- Maintain a monthly overview of vacation and public holiday balances of all staff and deliver a monthly consolidated summary to the relevant supervisors.
- Familiarize yourself with all related company documentation, especially with the relevant Operational Standards Manual for your field of responsibility.
- Comply with the hotel's legal requirements for fire bomb threats and Health & Safety.
- Attend all training sessions as required.
- Coordinate with the hotel's travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips).
- Ensure that airport pickups and accommodation for all new arrivals have been arranged.
- Efficiently manage indirect reports.
- Operate an efficient and accurate administration process to meet statutory legal and internal requirements (internal and external audits).
- Ensure employee handbooks are distributed to all employees.
- Arrange employees' identity cards upon completion of visa formalities.
- Arrange name tags for employees and outsourced staff.
- Ensure HRMS is up to date with all relevant employee information.
- Manage departmental time sheets.
- Ensure effective communication internally and externally.
- Assist the recruitment & retention officer, the employee benefits and relations officer, the PRO, and the visa coordinator with administrative requirements for the smooth functioning of the department.
- Attend meetings and draft minutes of meetings to be circulated.
- Assume responsibility of Duty Manager when scheduled to do so.
- Carry out any reasonable duties as requested by the Country Director of T&C and GM/HM.
- Other duties as assigned by the Country Director of T&C and GM/HM.
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