Field Service Engineer - Graduate (Emiratization)
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Job Title
Field Service Engineer - Graduate (Emiratization)Job Description
Location: Abu Dhabi Mandatory requirement: Emirati national only holding Family Book and registered/able to register in NAFIS NAFIS is a governmental federal program aimed at increasing the competitiveness of the Emirati human resources and empowering them to occupy jobs in the United Arab Emirates’ private sector over the next five years. It is launched as part of the “Projects of the 50”, which aim to accelerate the development journey of the UAE. Job title: As a Field Service Engineer for Philips Health Systems, you will become a part of the team that offers service & customer support to local hospitals and health providers along with service experts that provide global support, training and customized solutions. Your role:- Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH.
- Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH.
- Performing corrective maintenance, supported when necessary by tier-2 support helpdesk.
- Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned.
- Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization.
- Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets.
- Emirati national only, holding Family Book and registered/able to register in NAFIS.
- Post-2022 university degree majored in Biomedical Engineering/Electrical Engineering or equivalent.
- Fluency in both English and Arabic.
- Customer-oriented mindset.
- Availability for business trips inside the UAE (at least 60% of the working time).
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