Events Sales Manager - Rosewood Hotel Group

Full time na a Laimoon Verified Company no Qatar

Publicado em May 3, 2024

Detalhes do emprego

**General Information**:

- Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Sales & Marketing- Job Type- Full-time Permanent**OVERVIEW**:

- Under the supervision of the Assistant Director of Groups, Catering & Events, Events Sales Manager is responsible for generating the majority of banquet revenue as well as assisting in the general management of the Catering Department.

**RESPONSIBILITIES**:

- To comply with the Hotel Code of Conduct at all times.

- Take responsibility for the co-ordination and monitoring of all meetings, from initial booking where possible through to post conference evaluation and account settlement.

- Liaise with Sales Department at point of initial negotiations with client to assist Sales Department in providing profitable and efficient proposals that are in line with hotel guidelines.

- Administration of all MICE and catering business with close liaison with client, rooms, sales, reservations departments.

- Compile and issue to all operating departments the BEOs and Group summaries for all events at least 5 working days prior the event.

- Communicate all information through regular follow up with client to review banquet room allocations and expected guest numbers and communicate to all concerned departments.

- Arrange group check-ins in liaison with Front Office Manager.

- Conduct pre - and post event briefings and communicate any comments relevant to the specific "event(s)" to all Departments concerned to improve addressed shortfalls, if any, within the operation.

- Review all daily Food & Beverage and Conference charges posted to relevant accounts during each convention, meeting or incentive, to ensure that all charges are in line the BEO.

- Consult with the Director of Food & Beverage and Executive Chef to prepare menus which will attract business and yield a satisfactory profit (custom made menus).

- Attend weekly BEO meeting including: Event Sales and Services Executives, Banquet Manager, Banquet Chefs, and Chief Steward, to finalize all details of upcoming functions.

- Be aware of cyclical events and be pro-active in planning.

- Ensure accurate response to proposals within 24 hours and deliver a high level of guest service standard at all times in the Catering & Events Sales department.

- Ensure that leads are followed up in a timely and professional manner (48 hours after sending the enquiry).

- Ensure an effective handover of client's conference requirements and contract details from Sales Managers and Catering & Events team to the Operations Team.

- Maintain a high level of service by constantly training and coaching all direct reports and associates.

- To maintain all resort records, forms and policies as prescribed by management.

- To maintain and improve administrative standards of the Department.

- Properly maintain the function sheet folder and monitor all additions, deletions and changes of status.

- Monitor and update menu maintenance.

- Remain flexible in any changes presented by a client in respected to their planned or unplanned activities / functions.

- Meet conference organizers daily before and after the event to confirm details.

- React with urgency to any requests of the client to ensure maximum satisfaction during their conference.

- To ensure guest satisfaction and handle guest complaints.

- To establish outstanding guest relations.

- Report for duty punctually wearing correct uniform and name badge at all times.

- Provide courteous, professional service to external and internal clients at all times.

- Maintain good working relationships with own colleagues and all departments.

- Possess a comprehensive understanding of and adhere to the hotel's policy relating to Fire and Emergency, Hygiene, Health and Safety.

- Maintain a high standard of personal appearance and hygiene at all times.

- To respond to changes in the department as dictated by industry, company or Resort.

- Perform any other reasonable duties as designated by your supervisor.

**ACCOUNTABILITY**:

- Held accountable to take care of his own health and safety, other person in the workplace that may be affected by their acts or omission at work.

- To report to his supervisor or respective Manager.

**QUALIFICATIONS**:

- Experience:

- Minimum three years' experience for a luxury or ultra-luxury property.

**Education**:

- College degree or equivalent work experience.

General Skills:

- Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.

**About Us**:

- Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha

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Início Qatar Events Sales Manager - Rosewood Hotel Group

Início Qatar Events Sales Manager - Rosewood Hotel Group

Events Sales Manager - Rosewood Hotel Group

Detalhes do emprego

Apply safely

Hiring company

Confidential

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