Home UAE Desktop support specialist

Home UAE Desktop support specialist

Desktop support specialist

Full time at DICETEK LLC in UAE
Posted on January 24, 2025

Job details

Experience within complex environments defined by high availability, high transaction rate and geographical complexity. 4+ years in IT Operations within an organization of more than 4000 users with at least 3 years of experience in banking.

Technical/Functional:

  1. Expertise in End user technologies.
  2. Strong understanding on the technical aspects of mobile devices.
  3. Familiar with data transfers from IOS to Android and vice versa.
  4. Strong understanding of Avaya and Polycom functionalities.
  5. Familiar with latest EUS devices/platforms in the market.
  6. Ability to troubleshoot complex hardware and software issues.
  7. Ability to influence, coach/mentor and listen to team members and peers if Applicable.
  8. Experience in coordinating, facilitating and influencing management.
  9. Experience in contributing to and executing ITIL maturity uplift plans or roadmaps.
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