Home UAE Guest Services Executive - Guest Relations - Jumeirah Al Qasr

Home UAE Guest Services Executive - Guest Relations - Jumeirah Al Qasr

Guest Services Executive - Guest Relations - Jumeirah Al Qasr

Full time at jumeirah in UAE
Posted on January 22, 2025

Job details

PURPOSE

Provide guests a unique and outstanding experience. Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service. Must possess extensive knowledge of respective domain (Spa, Health Club, Front Office Operations & Experience Team) to answer all queries associated with facilities, products, and services to all members/guests. Guide, promote and upsell products and services associated with respective domain (Spa, Health Club, Front Office Operations & Experience Team) where applicable, thus contributing to increased sales and repeat business. Answer phones and use applications as per respective domain to handle bookings, scheduling, and billing.

JOB DETAILS

Job Title: Guest Services Executive Grade: 9-Individual Contributor Region: Global Location: Global Function: Rooms Reports To: Team Leader | Supervisor Direct Reports: Not Applicable Financial Accountability: Not Applicable #J-18808-Ljbffr

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