Ecommerce Product Manager

Full time at KAYALI in UAE

Posted on January 17, 2025

Job details

Who We Are Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles. Our Mission To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world. Summary At KAYALI, we believe in the transformative power of scent, and we're seeking a visionary eCommerce Product Manager to weave that magic into our digital realm. You'll work closely with cross-functional teams including marketing, design, and customer support to create a seamless and engaging online shopping environment. Your goal will be to optimize our digital storefront, enhance customer satisfaction, and ultimately boost sales through innovative features and continuous improvement. Responsibilities:

Work closely with the Director of Ecommerce in defining the digital product strategy and roadmap aligning with business goals and priorities to support growth objectives.
Responsible for the delivery of the digital product roadmap, ensuring timely deliveries and acting as a single point of contact for your product across design, build, and testing teams.
Clearly communicate effort and impact of product improvements, with prioritization frameworks in place to review opportunity size, customer impact, technical feasibility, and return-on-investment.
Manage and influence multiple stakeholders across all levels of the business, leading cross-functional projects and dependencies.
Collaborate effectively with the engineering and UX teams, understanding product feasibility and clearly documenting requirements through user stories, acceptance criteria, and detailed journey descriptions.
Analyze user behavior and feedback to distill insights that will elevate our online presence.
Craft personalized digital experiences that resonate with each customer’s unique scent preferences.
Implement innovative features that bring the in-store fragrance discovery experience into the digital realm.
Liaise with tech leads in daily support of tech teams, ensuring Agile practices are adhered to and implemented.
Manage both detailed backlog and high-level inceptions and planning.
Data-led approach to problem solving, actively proposing solutions to enhance CX and drive commercial objectives.
Promote the principles of continuous and measurable improvements, using results and learnings to inform future product strategies.

Qualifications:

Bachelor’s degree in Business, Marketing, Technology, or a related field.
At least 5 years of experience as a Product Owner, Product Manager, or a similar role, preferably in e-commerce or digital platforms.
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
Experience with Agile/Scrum methodologies and project management tools (Jira) is a strong plus.
Proficient in data analysis tools (e.g., Google Analytics, Tableau) and A/B testing.
Exceptional problem-solving, organizational, and communication skills.
A customer-focused mindset with a passion for delivering exceptional user experiences.

Our Benefits & Perks:

Premium Medical/Dental/Vision coverage.
Employee discounts on all Kayali products.
Quarterly product gifting.

Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know. #J-18808-Ljbffr

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Ecommerce Product Manager

Job details

Apply safely

Hiring company

KAYALI

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