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IT Assistant

Full time at Accor Hotels in UAE
Posted on January 13, 2025

Job details

Company Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences. Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion. SOFITEL DUBAI THE OBELISK Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! Job Description The Position To handle day-to-day IT operations and to provide first level support for guests. JOB RESPONSIBILITIES

  • Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems.
  • Knowledge with TCP/IP.
  • Backup and optimizing database.
  • Knowledge on LAN/WAN.
  • Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
  • Provide frontline PC and server troubleshooting.
  • Provide in-house guest IT related matter troubleshooting.
Qualifications PERSONAL ATTRIBUTES
  • Sound computer knowledge in Opera System, MICROS and MS office applications, etc.
  • Pleasant personality.
  • Neat appearance.
  • Displays initiative.
  • Customer/people-oriented.
  • Pro-active and requires minimum supervision.
  • Oral and written fluency in English.
  • Team player.
  • Flexible and adaptable to different working locations.
QUALIFICATIONS
  • Diploma in IT.
EXPERIENCE
  • Minimum of 1-2 years relevant experience.
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