Operations Supervisor
Job details
Operations Supervisor Jobs in Dubai, UAE
What you’ll do: Team Noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward.- Own end-to-end responsibilities of store operations
- Ensure all protocols related to inventory management are followed by ensuring:
- 5S of the store
- Weekly stock checks
- Daily inventory walks
- Security audits
- Manage a team of shift team leaders, logistics associates, delivery associates, warehouse staff, and cashier
- Ensure all payroll/attendance-related activities are closed as per the agreed date
- Monitor all the key metrics of the store
- Ensure compliance is maintained as per the legal local norms
- Conduct monthly store audits to ensure inventory placement is done as per policy
- Own all the relevant metrics related to inventory management, delivery experience, and customer experience
- Ensure all the team members are trained properly in their assigned roles
- Take proactive action in times of need and ensure timely escalations when required
- Own the cash management at the store, and ensure timely reconciliation and deposition of cash
- Take relevant action or decisions on roster management of warehouse staff and delivery staff to ensure productivity and performance expectations are met
- Send daily reports on store performance and other parameters
- Analyse avenues to increase the orders by increasing serviceability wherever needed
- Min. Bachelor’s degree
- Good understanding of Excel and Google Sheets
- Ability to read and understand numbers
- Past operations leadership experience in e-commerce/logistics or the retail sector preferred
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