Customer Service Representative

Full time at Dubai Limited in UAE

Posted on December 18, 2024

Job details

Category: Customer Service Career Level: Entry Level Experience: 1 Year Required Qualification: Bachelor Requires Traveling: No Salary: 4000 - 5000 AED Salary Type: Per Month Total Vacancies: 2

Description

We are a leading company in our industry in the metro area. We have a 4.1 rating from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional, it is a great place to grow your career. You'll be glad you applied.

Qualifications

High school diploma or general education degree (GED) required
1 year of customer service experience
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Proficient in Microsoft Office
Excellent interpersonal and communication skills
Comfortable working in a high volume role
Demonstrated ability to prioritize tasks and manage time efficiently
Basic computer skills in various software and web-based applications

Responsibilities

Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquiries, requests, resolutions, and follow-up tasks
Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls

Job Specification

Sarah Ijaz (Recruiter) is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their offices located in Dubai - United Arab Emirates. The ideal candidate should have a bachelor's qualification and at least 1 year of experience. The position requires customer service representative, customer retention, inside sales, and communication mandatory skills. This is a Full-Time morning shift job. Salary varies between 4k to 5k (AED) per month depending upon skills and years of experience. #J-18808-Ljbffr

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Hiring company

Dubai Limited

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Customer Service Representative

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Hiring company

Dubai Limited

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Customer Service Representative

Job details

Description

Qualifications

Responsibilities

Job Specification

Apply safely

Hiring company

Dubai Limited

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