Job details
Role: BRANCH SALES EXECUTIVELocation: Abu DhabiRole Purpose:To source Personal Finance Applications from the local market, ensuring that sourcing of business adheres to ADIB permitted policy and procedure.Key Accountabilities of the Role:Main ResponsibilitiesSource New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment and achieve or exceed the assigned target.Prepare & maintain DSR (Daily Sales Report) for all visited customers & company visits.Create and maintain good relationships with all business entities/individuals where business is sourced.Visit potential companies/institutions to finalize business deals within targeted turnaround time based on ADIB policy & procedure and provide feedback to RSS.Maintain full awareness of product knowledge and implement them at all times.Deliver timely and prompt service to customers.Adhere to stipulated office timings, follow secrecy norms, maintain data confidentiality, and present oneself appropriately.Submit DSR to the respective Branch Manager by end of day with complete details.Non-compliance will be observed and escalated.Regular / Occasional ResponsibilitiesPrepare and review Standard Credit Applications, ensuring all information provided is accurate and authentic (i.e., Cheque, Copies of: Bank Statement, Passport, Emirates ID, Salary certificate, etc.) before sending to PU for processing.Ensure that all applications submitted are error-free and rectify any errors.Follow the approval process and escalate delays to BM/OSM, if any.Execute Murabaha contracts with customers representing ADIB, prepare files as per the checklist, and forward card allocation for issuance through coordinators within 24 hours of completing signing formalities with the customer.Check Finance disbursement and notify BM/OSM in case of delays.Maintain good rapport with inter-department peers to ensure a smooth flow of business.Participate in activities assigned by your BM/OSM/line manager during promotions.Initiate cross-selling of other banking products on a best-efforts basis when required.Immediately escalate customer complaints to the supervisor level, if any.Specialist Skills / Technical Knowledge Required for this Role:Broad knowledge of ADIB's PF and other RBG products & services.Fair knowledge of service standards, sales skills, and computer skills.Good knowledge of UAE banking practices, regulations & risks.Thorough knowledge of all regulations issued by the Central Bank of UAE.General awareness of competitors in the local market.
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