Job details
JOB RESPONSIBILITIES: Providing direct and indirect aid to the Founder (CTO) of the company for various project work. We are a young company and our dynamics are constantly evolving. We are in need of well-facilitated structure and project management, along with discretion of when to pivot or abandon ideas. Some basic duties will include: Researching products, vendors, technology, legal information, and other subject matters. Summarize information findings into digestible reports with estimated time per project.Balancing multiple calendars, coordinating appointments and scheduling events, answering inbound calls, keeping track of reminders, collaborating on large projects.Critique and polish immaculate verbiage in a manner that is both clear/beautiful and real/literal; by email, typeform and phone (templating).Architect and polish standard operating procedures and process guidelines using O365 Sharepoint.Recording customer information, job details, expense entries, and general notes into our various software platforms: RepairShopr, Xero, Gusto, BirdEye, Jobsoid, Slack, etc. MINIMUM EMPLOYMENT REQUIREMENTS: Clean, attractive and approachable appearance, friendly attitude and patience, and confident/persuasive demeanor and communication skills.Excellent verbal/written/interpersonal skills and satisfactory memory, with ability to blindly type at 30+ WPM with good grammar/literacy/accuracy.Multi-tasking performance, ability to work in fast paced environment without being distracted.Proficiency in using major browsers & apps (Chrome/Safari, Office 2019/365, Slack, Trello, etc).Private (and reliable) vehicle, a valid driver's license, and live within 30 minutes of central Pinellas County.Modern smartphone + personal computer, and a real bank account (payroll is paid by direct deposit only).Must pass a drug test and background check, not be on medication inhibiting cognitive reasoning, and read this entire job listing twice.1+ years of office administration or executive assistance experience. PREFERRED EXPERIENCE: Advanced experience working with Mac OSX and entire Apple software ecosystem (not just iOS!).Practical experience working in a self-starting project manager role, for administration. Insight to wasteful expenditures welcomed.Create ready-for-print designs, properly formatted and designed paperwork, and artwork for retail/promos (Corel or Adobe suite preferred). SCHEDULE AND AVAILABILITY: Full-time: 5 days, one of which is guaranteed to be Friday, Saturday, or Sunday.Our normal business hours are 9:00 AM - 6:00 PM. We are closed on all major holidays.4+ weeks paid hands-on training in-store, ongoing professional skills development.Personable and friendly team environment + down-to-earth Founder.Position starts as hourly (based on experience) with 4 weeks of paid training.1099-contractor for 90-day probationary period, and W2 employee after. COMPANY PERKS & BENEFITS: Company-issued Dell/HP Enterprise Laptop Computer (i5-7K/8-DDR4/256-SSD/Win10Pro).Company-paid MS Office 365 E3 subscription for 5 devices (OneDrive, Outlook, Teams, etc).Company-provided Gunnar Optiks digital performance eyewear (Blue UV light repelling).Company-issued SkullCandy OTE Active Noise Cancelling BT Headphones (for repair area).Company-paid Sam's Club, Amazon Prime business memberships, and Chase bank accounts.Company co-paid T-Mobile service w/ unlimited talk, text, & LTE internet (keep your number).Company-paid Monthly Allowance for break-room refrigerator (Snacks, coffee, soda, etc).Annual compounding Holiday Bonus - Recognition & Rewards ($100-$3K Cash + Gift Cards).Company partnered discounts from: Lizard Juice E-Cigs, YouFit Gyms, Goodyear Auto, etc.Cloud Payroll by Gusto featuring Free & Anonymous Cash Adv. (up to $500) anytime.Fully-Digital HR featuring Automatic Time-Off Requests, Work Verification, and Mobile App.Paid Time Off benefits (PTO) begins accruing on your first day employed (40hrs @ FT).Robust insurance benefit options including: Dental (PPO) & Vision from Humana, Accident & Critical Illness from Allstate, Disability & Life from Colonial, Preventative Care & Wellness from TransAmerica ($0 co-pay), ID Shield & Legal Shield, and 24/7 TeleDoc from MD-Live. COMPANY FEATURES & AMENITIES: Top-rated, highly-regarded and well-respected IT service provider in the Tampa Bay area.Personable and friendly team environment, down-to-earth Founder, 10+ years developed.Best-in-class tooling, resources & automated infrastructure; constantly being improved.Templated processes & procedures for Escalations Support, Performance Reviews, etc.Scheduled performance reviews (quarterly) and compensation adjustments (annually).Structured and proven S.M.A.R.T. Incident Reporting and Course Correction system.Tracked and showcased goals for Service/Product sales (showcased weekly, paid w/ DD).Static work schedule, consistent hours & days off, overtime never mandated; QoL balance.Flexible (un-branded) professional dress-code (solid polo / dress-shirts, short / long sleeve).Full-amenity break room w/ refrigerator, microwave, Keurig, TV + Nintendo Switch (TBD).
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