Job details
Operational Management:Oversee daily operations of the sports club including facilities, equipment, and staff.Ensure the facility is clean, well-maintained, and compliant with health and safety regulations.Manage the scheduling of facility usage and maintain equipment.Staff Supervision:Recruit, train, and manage club staff including coaches, fitness trainers, and administrative personnel.Schedule staff shifts and handle employee performance evaluations.Foster a positive work environment and address any staff issues or conflicts.Member Services:Develop and implement programs and activities to engage members and attract new ones.Address member inquiries, concerns, and feedback promptly and professionally.Monitor member satisfaction and adjust services as needed to enhance the member experience.Qualifications:Education: Bachelor's degree in Sports Management, Business Administration, or a related field preferred.Experience: Proven experience in sports management, facility management, or a related field including experience in a supervisory role.Skills:Strong leadership and team management abilities.Excellent communication and interpersonal skills.Proficient in financial management and budgeting.Ability to handle multiple tasks and work under pressure.Familiarity with marketing strategies and customer service principles.Remote Work: NoEmployment Type: Full-time
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Confidential
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