Job details
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it. The Dubai Learning Center in the UAE is a state-of-the-art regional training centre serving the African and Middle East region and its dealer and customer technicians with the latest in learning technology and hands-on training on engines and other equipment. With more than 7,000 Cat dealer technicians in the region, the facilities in Dubai are designed to give the ultimate in learning and development support, helping technicians service and maintain equipment, boost their skills and knowledge, and empowering them to be the best in the industry. Job Summary The service training consultant will develop and deliver comprehensive training solutions, which involve proficiently using and maintaining training aids and lab equipment. The consultant will collaborate with the project team lead to create instructor-led training (ILTs) and web-based training (WBTs) on relevant subjects based on the required area of expertise. Actively involved in promoting continuous improvement, optimizing resource utilization, and driving technological adoption, ensuring that training initiatives are consistently aligned with organizational goals and standards. Fluency in English is required, with proficiency in French and Arabic being an advantage. Key Responsibilities:
- Proficient utilization of classroom and lab equipment:
- Utilize classroom and lab equipment effectively to deliver engaging and practical training sessions.
- Facilitate hands-on learning experiences that reinforce theoretical concepts.
- Deliver assigned Industrial Engine Products, Systems, and Component training.
- Utilize and maintain training aids and equipment setup/installation:
- Utilize the training aids and tools to simulate real-world environments for hands-on learning.
- Actively participate to continuously improve the training setup to match industry advancements and learner needs.
- Collaborate and consult with the project team lead in developing and upgrading Industrial Engine Products, Systems, and Components Courses.
- Manage the personal development process by completing the course accreditation as per the area of expertise.
- Experience: Minimum five years of experience in technical training, Industrial Engine Products, Systems, and Component training.
- Relevant University Degree in Mechanical or Electrical Engineering or equivalent experience.
- Previous CAT product knowledge would be beneficial.
- Technical expertise: Strong knowledge of Industrial Engine Products, Systems, and Component training.
- Development skills: Proven ability to design and develop training materials, including the setup and installation of training aids and lab equipment.
- Languages: Fluency in English is required; proficiency in French and Arabic is a strong advantage.
- Communication skills: Strong verbal and written communication skills, capable of delivering complex technical content in an understandable and engaging way.
- Collaboration: Experience working with cross-functional project teams to develop training solutions.
- Experience in delivering technical training and developing/upgrading training materials.
- Familiarity with instructional design principles for both in-person and web-based training.
- Relocation package will be offered.
- A hybrid role will be required to be in the office 3 times a week.
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Hiring company
Caterpillar Brazil
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