Home Saudi Arabia Sr. Associate - Hospital Delegate Services (Mega AC)
Home Saudi Arabia Sr. Associate - Hospital Delegate Services (Mega AC)
Sr. Associate - Hospital Delegate Services (Mega AC)
Job details
Job Description Follow customer service procedures as outlined in the manual to comply with the department's procedures and standards Follow up on all customer requests such as but not limited to admission, medication, lab, radiology, etc. Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on it's provider and proceed general queries with confidence at all times Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders. Work effectively both individually and as part of a team to achieve both individual and department goals and objectives Strive consistently to promote a positive team spirit Contribute to the team positively Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members at all times. Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company. Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff Solve the customer comlaints without the need of further escalations Ensure the proper follow up of the recovery plan Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions To establish excellent relationships with the providers insurance directors To conduct regular visits to the frontliners at the point of service & to listen to their concerns and feedback To co-ordinate with provider relation on a recognition mechanizm for the providers To ensure that the image of the providers in front of the customers is strenghtened giving further booset to the partnership framework To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.Skills Healthcare, customer service, front desk Multi-cultural with interpersonal and communication skills, excellent planning Commercial skills in combination with service focused mindset
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
Similiar Jobs that might interest you
Sr Financial Analyst
Saudi Aramco (ASC)... Finance Lead Financial Analyst/Consultant to ... commercial & partnership Negotiations, financial modeling, economic ...
Saudi Arabia 30 days ago
Sr Field Compliance Technician
NES FircroftSr Field Compliance Technician: Associate degree ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... Capital Markets Lead Financial Analyst/Consultant to join ... ensure group-level financial flexibly. Represent Saudi ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... Capital Markets Lead Financial Analyst/Consultant to join ... ensure group-level financial flexibly. Represent Saudi ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... Capital Markets Lead Financial Analyst/Consultant to join ... ensure group-level financial flexibly. Represent Saudi ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... Lead Financial Analyst/Consultant to join the Financial ... Lead Financial Analyst/Consultant to join the Financial ...
Saudi Arabia 30 days ago
Sr. Sustainability Engineer
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Counsel I
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Counsel I
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... . The Lead Finance Analyst is critical in ... structuring/syndication team. Financial certification preferred (CPA, CMA ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... . Job Purpose The Financial Investment Analysis Consultant ... company on various financial and economic topics. ...
Saudi Arabia 30 days ago
Sr Petroleum Scientist
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Contracts Advisor
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Counsel I
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Counsel I
Saudi Aramco (ASC)Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world' ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... applying Company financial policies; analyses financial problems ... r Title : Certified Financial Analyst (CFA) Req./Pref. ...
Saudi Arabia 30 days ago
Sr Financial Analyst
Saudi Aramco (ASC)... : Finance, Accounting, Financial Reporting, Compensation, Finance ... r Title : Certified Financial Analyst (CFA) Req./Pref. ...
Saudi Arabia 30 days ago
Service Operator
NES FircroftNES Fircroft is a leading recruitment firm for energy, engineering, and life sciences sectors. We are looking out for ...
Saudi Arabia 30 days ago
Service Technician 3
Parker WellboreCompany Description Parker Wellbore helps energy companies accomplish their drilling and production goals ...
Saudi Arabia - Dammam 30 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1879258__2203?utm_source=2203&utm_medium=feed&keyword=Sr-Associate&location=null